With QueenVegas Casino you can get Free Spins, Combo offers, Mega spins, Double up offers, deposit bonuses, and more. Since the bonus is daily, it means that the chances of winning something are renewed each day.
This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.
This Bonus Policy is written in English. If this Bonus Policy is translated into another language, the English version will prevail.
If, at any point in time, after reading this policy something is not clear, or you would like to be blocked from receiving our bonuses and/or to have any bonuses removed from your account, please contact our Customer Support Department team before you commence play.
If the bonus you were trying to claim does not appear automatically in your player’s account, please contact our Customer Support team, prior to placing any bets, and the bonus shall be credited for you.
We reserve the right to cancel any amount in excess of the player’s original deposit from a player’s withdrawal if the wagering requirement has not been fulfilled or if the player requested to remove the bonus before the wagering requirements were fulfilled.
Unless stated otherwise in the promotion offer bonuses are only available to players who made at least one successful deposit in their accounts.
In the event that a technical misconfiguration or failure of any kind results in the incorrect number of free spins or an incorrectly added Bonus being placed on your account, we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.
A user is not allowed to register more than one account in the system. This means only one account is allowed to be registered per person, household, family, household address, email address, credit card number, e-wallet account or shared computer environment (example: a library, workplace, fraternity, university or school). Any attempt to try to deceive management by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds.
While making bets to wager any deposit bonus/offer (free or deposit) or bonus credited for free spin winnings, the maximum bet permitted is 10% (min 0.10) of the bonus amount or 5 (eg, 5 EUR, 5 GBP) (the lower amount applies), however if your deposit was with Neteller or Skrill the max bet is 1 (eg, 1 EUR, 1 GBP). Failure to comply with this rule means you are in breach of the deposit bonus/offer terms and We reserve the right to void and remove any winnings. A bet includes any special bet feature, any gamble function or any other type of wagering activity (regardless of its name)
Individual promotions may have additional terms and conditions which will override or contribute to the terms and conditions here stated. Please check carefully all terms and conditions associated with a bonus before taking part. Should the terms and conditions of the individual promotions conflict with the Bonus Policy, the individual promotions terms shall apply.
Regardless of the currency that we advertise or display bonus amounts, the bonus will always be credited according to the currency your account is configured to.
We reserve the right to cancel promotions or bonus offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.
All offers you see in your Daily Picks are available to you because of the current state of your account. Offers can become unavailable before the time has expired due to changes within the account caused by transactions made.
Unless otherwise specified, the minimum deposit to qualify for any deposit bonus is €20 or the equivalent value in any other currency.
Unless stated otherwise if the last bonus received by a player was a free bonus, a deposit needs to be made first before the player is eligible to use any further free bonuses, even if it was marketed to the player. Any breach of this term can result in blocking from future bonuses and/or removing any winnings that might have been the result of the use of any free bonus.
If you receive free money (no deposit bonus/refer a friend bonus/registration bonus etc’) or free spins winnings, unless stated otherwise the maximum amount that you can win or withdraw from it is €100 or two times the bonus amount. The larger amount of the two will be applied. Any winnings greater than the applied amount, including winnings subsequently won from with that money even after any deposit, will be removed from your account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn until the wagering requirements have been met.
A bonus (including the bonus credited from a free spin bonus) is also considered free if your real money balance at the time you were credited the bonus is lower than your most recent deposit.
Any bonus which you redeem shall be subject to this Bonus Policy.
To receive a ‘Refer a Friend’ bonus the referrer must have deposited within the last 7 days.
Free spins are spins which take place that do not reduce funds from your bankroll. For the avoidance of doubt, any mention of Free spins in this bonus policy refers to spins that do not reduce money from your bankroll, regardless of what those free spins are marketed as. This does not include free spins which are a triggered feature within a game.
Bonuses issued at the Casino will be reserved for gameplay on this product and cannot be used for gameplay on any other product (for example betting and poker) we have to offer. In addition, gameplay on any other products rather than the Casino will not be counted towards bonus wagering requirements.
VIP Points redemption to cash is only available for users who have made at least one successful deposit into to their player’s account.
VIP Points redemption to cash is only available for customers who have registered prior 19/03/2017.
Each time you place a wager at QueenVegas, you’ll earn VIP Points. As your VIP Points accumulate, you can redeem them for instant cash in your real money player account. If you have not placed a wager with money in your real balance for a continuous period of thirty (30) days, we will be entitled to remove all VIP Points from your player’s account. Customers from Ukraine, Belarus, Latvia, Russia and Lithuania are not permitted to claim any no deposit offers/free money offers/registration bonus/refer a friend or any other type of offer which can be deemed free
If you receive a Claimable Bonus/Free Spins in conjunction with a deposit offer or purchase Free Spins using your Real Money balance you must claim the Bonus or play with the free spins before playing with your available funds (Real Money and Bonus Balance alike). Failure to comply with this may result in any winnings being removed.
In the case that you are found in breach of the bonus policy all VIP points accrued, and any winnings from those VIP points will be voided. In case you managed to redeem them the value you redeemed will be manually removed.
Unless otherwise stated, any no deposit bonus or no deposit free spins offers will only be granted to players who have validated their email address. In the situation that no deposit free spins or no deposit bonus offers which are mistakenly granted to players who have not validated their email we reserve the right to remove any associated winnings.
Players are allowed to play in any game while having an active bonus. In certain games bonus balance funds are not available to play with and when you open those games you will only see your real balance. To check for the bonus availability, please refer to the information card for each game in the client.
A Pending Bonus is a bonus which will be available for use only after any wagering has been completed. You will see this bonus in your Pending Bonus balance.
A non-cashable bonus is a bonus which, once wagering is completed or the bonus is consumed, will not be added to your real balance regardless of whether there was any bonus amount left when it was consumed. Once the wagering is completed/bonus is consumed, any amount left will be removed from your bonus balance.
A Network Tournament is a tournament which takes place on multiple Casinos during the same days/hours, and has the same name and prizepool. A player is only allowed to participate in a Network Tournament on one Casino. If the same person (which will be determined solely by us) is playing on a Network Tournament on more than one Casino, only the first Casino that was played on will count towards any tournament prize.
Any winnings accrued playing Free Spins offers will be added to your account as a Bonus.
If for any reason you do not manage to claim your bonus/free spins after it was added to your account, please contact the customer support department.
Bonus wagering requirements are displayed as Points to Redeem in the Bonus page in the Personal Area.
Unless stated otherwise in the promotion offer, Bonuses (including winnings from Free Spins) given with a deposit offer carry a wagering requirement of thirty (30) times the total amount, e.g. If you deposit €10 and obtain a €10 bonus, you would have to wager 30 times the aggregate amount, in this case being €20 (deposit + bonus). If a Bonus (including winnings from Free Spins) is not awarded as a part of a deposit offer Or if the total bonus amount (from bonuses and Free Spins winnings) is greater than the deposit amount made to claim the offer, the offer will carry a wagering requirement of sixty (60) times on the bonus amount only.
We have 3 different types of wagering that we apply to our bonuses. Unless otherwise stated the bonus has standard wagering terms. Games that are included within the below wagering groups count towards the wagering requirements of a bonus:
Standard wagering: bets placed in any game except Slots and Scratch games do not count towards the wagering requirements.
Mixed wagering: 10% of bets placed in non-Slots or Scratch games count towards your wagering requirements.
Special Mixed wagering: 50% of bets placed in non-Slots and Scratch games count towards your wagering requirements. Special Mixed wagering is only available on special occasions and to players of certain statuses.
When the bonus is added to your account the amount of wagering required is converted to bonus redeem points. The table below shows how much a player must wager in each currency to earn one bonus point.
Wagering only counts for one bonus at a time according to the following rules:
If there are bonuses restricted to a specific game or games, wagering will contribute to these bonuses first if that specific game is played.
If multiple bonuses are active with different wagering conditions, the wagering will be applied to the relevant bonus first in date order
If there are two active bonuses with identical conditions, wagering will contribute to the bonuses in date order.
Please note that you will always first wager your real money funds and only when they are fully wagered, you will then start wagering your Bonus Balance.
If a bonus has not been used (turnover requirement met or lost) within 30 days, the bonus amount will be cancelled and removed from your account unless you have a real money balance.
Unless otherwise stated you have up to 24 hours to meet the wagering requirements for Free Bonuses (non-deposit bonus, refer a friend, free spins received for free) before the bonus and any winnings are removed.
In the case that bonus money is wagered and lost, but not all wager requirements were met, the next deposit made to your account, providing you don’t have any open games, will automatically reset the bonus as Consumed and it will not be necessary to complete the remaining wager requirements. If you want to continue your game session and make sure that your bonus gets Consumed, please contact support after your deposit. Any abuse of this in order to avoid completing bonus wagering will result in all winnings being removed, and your deposit potentially being confiscated.
If you have a bonus consumed/cancelled/expired, either by the system or due to your own request, and the wagering was not completed, all your winnings will be removed including any pending/unclaimed winnings from games/promotions you played whilst you had the bonus.
Irregular Play/Fair Play
We reserve the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that a customer is participating in irregular play that We, in our sole discretion deems to be abusive, We reserve the right to revoke the entitlement of such a customer to any promotion.
We reserve the right to refuse or void a bonus and/or winnings in the event of funds being cancelled or denied or disputed by any payment service or payment provider or by the user himself.
We reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play. The wording ‘Irregular play’ may include but is not wholly restricted to any one or more of the following types of play: Low margin betting, equal betting, zero risk bets or hedge betting are considered irregular gaming when done purposely to exploit bonuses. In addition to this, the following are considered irregular playing patterns:
Increasing the balance then changing the gaming pattern significantly (bet, game type, bet structure, etc) in order to complete the wagering requirements for that bonus.
Using any betting system, or placing even money bets on Baccarat and Roulette.
Wagering to meet an award in one currency, and then changing currency to a stronger currency before the award is added to your account.
If We suspect a player has or is abusing a bonus offer/s, either on his own or in association with partners, We reserve the right to rescind the bonus or bonuses, void any winnings and close the relevant player/s accounts.
If you have a pending withdrawal at the time of claiming a free bonus the casino reserves the right to void all subsequent winnings from that bonus including the bonus amount.
Promotions and bonuses are there to reward our valued players – We have zero tolerance policy on bonus abuse and fraudulent activity. We reserve the right to block bonuses from any player who is deemed to be abusing our promotions. If fraudulent activity or abuse is suspected, We reserve the right to remove bonuses and winnings from the account.
Fair play means depositing with the intention of playing / risking the funds you deposited with.
Bonuses/Free Spins Winnings with zero wagering are subject to Fair Play. Any player that takes advantage of such offers, and attempts to withdraw without adhering to Fair Play, will have all their winnings confiscated and be restricted from taking any future offers.
TERMS, CONDITIONS AND GENERAL PROVISIONS OF THE WEEKLY RACE BY 22BET
To take part, click on “Take part” button on the offer page.
Each race lasts from Monday 00:01 GMT to Sunday 23:59 GMT.
The race is available for all 22BET casino players.
Points are awarded for bets placed in slots (table games and games with live dealers are NOT included in the race).
Play any 22BET casino slots and get points for your bets as follows: 1 EUR = 100 points in the race.
There are 30 winners in each race. Players who score the most points during the promotional period will win. Prizes are distributed according to the final leaderboard. All prizes are real cash prizes, which will be credited to your account within 24 hours of the end of the race.
Find your place amongst the winners every week: take your winnings and continue the race.
The Company reserves the right to cancel all winnings paid in error, and to cancel, discontinue, or modify any terms of the promotional offer at any time.
Winnings from the Race do not need to be redeemed.
In the event that two players have an equal number of points and are both eligible for a prize, the player who earned the points first will be awarded the prize.
If any attempt to abuse or manipulate any aspect of this promotion is made, or if any breach of the rules is established, the Company reserves the right to deny participation in the race.
The Company reserves the right to refuse entry to players who try to participate in the promotion using multiple accounts.
The list of games included in the Weekly Race can be changed at any time without prior notice to customers.
The Company has the right to change the rules of the Weekly Race or cancel the promotion at any time without prior notice.
We give bonus offers on the Site from time to time. These bonuses are subject to the following rules:
Bonus Funds are: (i) a cash bonus from deposits, (ii) cash from the redemption of bonus points, (iii) any other cash bonus that you may receive from us through offers which include but are not limited to promotions. Please note that withdrawal restrictions may apply to any Bonus Funds.
Bonuses will be credited to your account as Bonus Points or Bonus Funds only unless otherwise stated.
You may only cash out real funds, subject to the Withdrawal Policy, and may never cash out any Bonus Points or Bonus Funds. Winnings generated from the Bonus Funds may become real balances as set out.
Wagering Requirements: Each bonus has its own wagering requirements. In order to meet the applicable wagering requirement, no real money shall be deemed to contribute (in full or in part) to the wagering requirement, unless otherwise specified by us.
Please note that not all IG contributes the same to the wagering requirements. The following is a list of contributions for each individual game type:
For example: if you wager £500 on Roulette, there will be no contribution towards the wagering requirements
Real funds will always be used in a game before Bonus Funds and the status of both will be displayed in each player’s “My Account” webpage.
Please note that if you do not log in to your account for a period of 90 days, your vouchers, IG Free Spins, Loyalty Points, Bonus Funds, Bonus Points, Chips and any related winnings where the wagering requirements have not been fulfilled, if any, shall be forfeited by you without further notice and are not refundable.
If you place a wager on IG with Restricted Funds and win at least £400, subject to the fulfilment of any wagering requirements, you will receive up to a maximum of £400 over the initial bonus amount granted to you, which was used to generate such winnings. By way of example, if you are granted £100 in Bonus Funds, and the winnings generated from such Bonus Funds on IG at the time of the fulfilment of the applicable wagering requirements are £600, then £500 will be transferred to your real money bankroll (i.e. the £100 bonus amount and £400 in winnings). Such limitation shall not apply to verified progressive jackpot winnings derived from Restricted Funds. Restricted Funds means all the Bonus Funds and IG Free Spins that have not yet met the wagering requirement and any winnings associated with such Bonus Funds or IG Free Spins.
Game winnings which are a result of bonus wagering will be accumulated to the bonus bankroll according to the rules set out herein. Once the wagering requirements for a specific bonus are completed, the remaining Bonus Funds and winnings associated with such bonus will be transferred to the player’s real bankroll.
On selected IG jackpots, only wagers with real money shall increase the jackpot prizes, in such cases the RTP will appear as a range in the IG RTP report.
IG Free Spins First Deposit Bonus: The first deposit bonus in the Site with respect to IG Free Spins is 25 fixed. The minimum deposit to qualify for the bonus offer for any first deposit is £10. For example: If your first deposit is £10, the IG Free Spins offer is 25. If you deposit less than £10 no IG Free Spins will be given. The maximum IG Free Spins you can receive is 25. The maximum Winnings resulting from IG Free Spins you can receive is £2.5.
Unless otherwise stated in the specific terms and conditions relating to a non-deposit bonus, prior to cashing out such bonus, you must wager x100 the total amount of the Bonus Funds granted prior to cashing out your Bonus Funds. For example, with respect to a non-deposit related bonus of £10, you must wager at least £1000 before cashing out the £10 bonus. Should you cash out your bonus before wagering £1000, you will forfeit your bonus.
In the instance of a deposit related bonus, you must wager x35 the total of (the amount of the deposit + the amount of the Bonus Funds granted) prior to cashing out the deposit. If you do cash out any or all or your deposit before meeting the wagering requirements, you will forfeit the Bonus Funds granted. For example: with respect to a deposit related bonus, if you received 100% bonus on your £10 deposit, you must wager at least £700 before cashing out your deposit. Should you cash out your deposit before wagering £700 you will immediately forfeit your Bonus Funds. Only wagers made using Bonus Funds granted contribute towards fulfilling the wagering requirements.
Winnings generated as a result of bonus wagering will be accumulated to your bonus bankroll according to the provisions set out herein. Once the wagering requirements for a specific bonus have been completed, the remaining balance will then be transferred to your real bankroll. If you cash out before meeting the wagering requirement, you will forfeit all Bonus Funds (including the above such winnings).
Re-Deposit Bonus: In the event we offer you a re-deposit bonus (as we may determine from time to time), the following shall apply. The regular re−deposit bonus percentage will be specified by us and may vary for each deposit you make.
We may offer you the option to opt out of receiving our deposit bonuses which includes but is not limited to the First Deposit Bonus and Re-Deposit Bonus by ticking the box found in the Site’s cashier, where available. If you choose to opt out of receiving deposit bonuses, you will not be entitled to participate in any deposit related offer, even if such offer is displayed or communicated to you.
We reserve the right to decline to grant you any deposit bonus offer, in the event that you have an outstanding withdrawal request until such request has been either reversed by you or processed by us.
We reserve the right to decrease or deny you any deposit bonus offer when you deposit through selected payment methods and/or deposit from selected countries.
Winnings that result from playing on IG with Bonus Funds and have met the applicable wagering requirements may be cashed out of the player’s account subject to the limitation to the maximum winning amount defined for a Non-Funded Account, if applicable.
Registration promotions and the first deposit promotions cannot be combined with any other similar promotion.
Any suspicious cash−ins, in which there may be cause for belief that less than the minimum wagering requirements were made during the claiming of a promotional offer, will be audited before being processed.
Unless otherwise stated in the specific terms and conditions of a specific offer, if you win a tangible prize, you may instead choose to receive real money into you real money account with the Site instead of such prize. However, such real money credited to your account with the Site will be 50% of the tangible prize’s retail value.
Please note that separate terms and conditions exist for the claiming of promotions or offers.
Your use of the Free Instant Games are subject to the terms below:
Whilst we describe the IG promoted as “free” we do require you to register with the Site. You are not required to pay anything in order to play the IG Free Spins once they are granted to you.
We reserve the right to choose, whether IG Free Spins can only be played on specific games or devices.
IG Free Spins may be granted in various formats, for example as part of a voucher granted by us. The number of IG Free Spins granted to by us is subject to each promotion offer and can vary.
In the event that you begin to play with a voucher on a specific type of device, for example a PC or mobile device (where available), you will only be able to complete your use of the applicable voucher on that specific type of device.
We may cap the amount that you may win from your IG Free Spins, regardless of the winning amount displayed.
Winnings resulting from IG Free Spins will be granted to your IG bonus bankroll or real money bankroll, according to the promotion offer, once you have used all the IG Free Spins granted to you on the relevant voucher, and subject to the voucher still being in force and the maximum winning amount. Please note that a voucher may have an expiry date.
If you fail to use any voucher(s) granted to you at the time of cash-out, then you will forfeit such voucher(s).
You agree by accepting the IG Free Spins to meet the wagering requirement in accordance with any applicable promotion offer.
If you fail to meet the IG Free Spin(s) wagering requirements, or you have failed to use the IG Free Spin(s) granted to you by the expiration date (if applicable) then you will forfeit any related winnings which have accrued to your bonus bankroll or real money bankroll, as the case may be.
You may start playing IG Free Spins provided by a new voucher once you have used all IG Free Spins on your current voucher.
Winnings generated from your IG Free Spins will be detailed in the My Account page.
Your winnings derived from the use of vouchers will be displayed in points. Only when the requirements above are fulfilled, the points displayed will be converted to winnings in your bonus bankroll, IG bonus bankroll or real money bankroll or otherwise according to the promotion offer. Unless otherwise stated: (i) the conversion rate shall be 100 points equals £1; and (ii) winnings from such vouchers are capped at £1
In case of disconnection recognized after you begin to use a IG Free Spin, we will play the applicable IG Free Spin for you and update your balance accordingly.
Your receipt of prizes is subject to the terms below:
Qualifying Players who win a prize as the result of any promotion (each, respectively, a “Winner” and a “Prize”) agree that there is no right to a cash alternative unless we elect to offer such a cash alternative.
Unless otherwise indicated there, a cash Prize will be paid into the account of the Winner.
Where we arrange for a non-cash Prize to be delivered to you, the delivery may need to be signed for, but in all cases we reserve the right to require that a particular Prize is made available for collection by you.
We reserve the right not to award a Prize or to seek the return of any Prize awarded in the event that the Winner is not entitled to receive such Prize in accordance with applicable law or if we have cause to disqualify the Winner for reasons which include but are not limited to those listed in section 6.2. The Company shall have no liability to the original Winner if they do not receive the Prize in such circumstances.
Any entitlement to receive a Prize is non-transferable.
The Winner is solely responsible for the payment of any applicable tax in relation to the relevant Prize. Where a Prize consists of an event, activity, holiday or the performance of a service, the Winner is solely responsible for complying with any booking or other conditions or instructions of the relevant third party provider or organiser and must be able to comply with any restrictions as to dates and times in relation to the Prize (which may not be re-scheduled) and any other eligibility restrictions imposed by the relevant third party provider or organiser. We will not provide any form of insurance, including without limitation any public liability or cancellation insurance, in respect of any Prize consisting of an event, activity, holiday or service.
Our offering of a particular Prize implies no affiliation on our part with or sponsorship or endorsement of the relevant third party manufacturer, supplier, provider or organiser. Any photograph used to promote a Prize is for illustrative purposes only and the actual Prize may differ from the item shown in the photograph, including without limitation as to make, model, specification, colour, finish, packaging and other features.
Except as expressly provided in these promotion terms, the Prize is provided on an ‘as is’ and ‘as available’ basis. We make no warranty or representation, whether express or implied (whether by law, statute or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose or completeness of the Prize. In addition, we do not promise that the Prize will meet your requirements.
We are not responsible for any loss or damage caused to Prizes due to postage or delivery.
All Prizes / promotions are advertised as being in pounds sterling, however if your account is registered in Euros or US Dollars, or any other currency we may offer, then the prize or cash value will be paid to you in your currency, unless stated otherwise in the relevant promotion terms. For example, if the advertised prize is £100 and your account is registered in US Dollars, then the prize you will receive will be $100.
GENERAL BONUS, FRAUD, SOFTWARE BUGS & CHEATING Terms and Conditions
Bonus SITE’s bonus terms are incorporated by reference into these Terms and Conditions and can be accessed at www.casinoroom.com/bonuses/. In the event of any conflict between the terms set out in this document and the bonus terms, the terms set out in this document will apply.
Bonus funds may be credited to Your account as part of a promotion, loyalty or other marketing campaigns. If a bonus campaign has in any way been misconfigured, SITE has the right to alter player balances and account details to correct the mistake.
Bonus funds cannot be directly withdrawn/paid-out, but must be used for the placing of bets.
Depending on the promotion, these credits may be convertible to real money funds after fulfilling a specific set of Terms and Conditions associated with the promotion.
Unless otherwise stated, all bonuses require a minimum deposit of €10 or the equivalent in any other currency and a 75x wagering requirement on the bonus amount, before a Player can withdraw any winnings derived from use of such bonus. A bonus credit must be used within 7 days of it being credited to Your account or else it will expire.
It is necessary to complete any bonus wagering requirements before cashing out any winnings derived from the use of such bonus monies.
Player agrees that the maximum win from any free spins welcome bonus and subsequent bets without making a deposit will be capped at €100/$100 or the equivalent in any other currency.
The maximum permitted bet is €5.00 or the equivalent in any other currency for bonus wagering purposes ie. placing a Bet on the SITE using a bonus granted to a Player in relation to an initial deposit; an amount which has been won by using a bonus; or any amount which has been otherwise allocated to a Player in relation to a bonus. Upon a breach of this term, the Player agrees that the bonus and any associated winnings from this bonus can be voided by SITE. Gameplay will be audited before any withdrawals are processed.
Only those games listed in ‘bonus games’ can be played with bonus money and count towards the bonus wagering requirements. Games which are excluded from betting with bonus money include but are not limited to: Retro Super 80’s; Retro Funky 70’s; Retro Groovy 60’s; Kings of Chicago; Ghost Pirates; Demolition Squad; Zombies; Dead or Alive; Bloodsuckers; Victorious; Devils Delight; Reel Steal. These games are excluded from play and Player agrees that any winnings accrued on these games whilst a bonus is active may be deemed void.
SITE reserves the right to review transaction records and game logs and upon such a review should SITE at its sole discretion deem a player to be participating in promotional abuse either on their own or as part of a group, SITE reserves the right to: a. Void the bonus and any associated winnings and/or b. Revoke, deny or withdraw a bonus offer from the Player, and/or c. Exclude Player from future promotional offers, and/or d. Terminate the Account with immediate effect 9.11 In case of any bonus Terms and Conditions in different languages, the prevailing language shall be English.
Fraud Any form of fraudulent activity on the SITE, as determined at SITE’s sole discretion, is strictly prohibited.
Fraudulent activity may include, but is not limited to, stolen credit cards forgery, collusion, and the provision of false Registration Data or other requested information.
In addition to any other remedies provided under these Terms and Conditions, the SITE may pursue claims for criminal prosecution and/or civil damages for any fraudulent activities.
SITE is committed to fair play and to combating fraudulent activity and has zero tolerance towards inappropriate play and fraudulent activity. Any Player involved in any form of suspected fraudulent activity will be reported to the appropriate authorities.
Software Bugs Player agrees not to attempt to exploit any error, virus, bug, defect or inconsistency (“Bug”) found in the Software, to their advantage, or to the disadvantage of other players, at any time.
Furthermore, Player agrees to report any such Bug to customer service immediately upon discovery of same.
If the Services contains a bug or misconfiguration that causes incorrect behaviour or payout, SITE has the right to remove the game and void any related Bets and winnings, which were placed after the Bug began causing incorrect behaviour on a game.
Cheating Any form of cheating on the SITE, as determined at SITE’s sole discretion, is strictly prohibited.
Cheating includes any form of manipulation of the outcome of the hand or game so that the odds of winning are changed to favour the Player. In particular, and without limitation, cheating includes any form of ‘collusion’ as that term is commonly understood in the industry.
In addition to any other remedies provided under these Terms and Conditions, the SITE may pursue claims for criminal prosecution and/or civil damages any form of cheating.
Bonuses are a great way to experience new games on Metrocity’s streets and keep the town’s Districts fun for everyone.
Unfortunately, some scoundrels are known to misuse them, hawking all the Metrocity coins and leaving less of those pretty pennies available to real Highrollers like you.
Whilst the support crew does a heroic job reviewing cases individually to spot the honest mistakes from all the monkey business, the fact is: they don’t have super powers. So, until Metrocity can get Batman on retainer, the following rules are needed to keep everyone on the straight and narrow.
Reload / Deposit Bonuses:
* Reload Bonuses (or Deposit Bonuses) may be offered to you from time to time. Upon a qualifying deposit, they will match your deposit by a certain percentage, which will be indicated on the specific offer.
* Unless otherwise stated, all Reload Bonuses need to be wagered a minimum of 35x before the funds can be withdrawn.
* You won’t be able to withdraw your qualifying deposit until the wagering requirements have been met.
* Once your Reload Bonus has been claimed, your funds will be used in the following order: 1/ Any funds required to trigger the bonus 2/ bonus funds 3/ any remaining funds.
* Bonus money from Reload Bonuses (and any winnings acquired with it prior to the wagering conditions being met) will be forfeited if wagering requirements have not been met within 3 days of it being claimed.
* Only one Reload Bonus can be claimed at any given time. Deposit related bonuses cannot be ‘stacked’.
* Free Spins are free game rounds that may be offered to you from time to time.
* Unless otherwise stated, Free Spins will always be locked to a specific game.
* The following types of Spins are available at Highroller Casino: Free Spins, Super Spins, Mega Spins, Uber Spins:
– Free Spins are worth between €0.05 and €0.80.
– Super Spins are worth between €0.81 and €2.50.
– Mega Spins are worth between €2.51 and €5.00.
* Unless otherwise stated, all Free Spins need to be wagered a minimum of 35x before the funds can be withdrawn.
* Unless otherwise stated, Free Spins (and any winnings acquired with it prior to the wagering conditions being met) will be forfeited if wagering requirements have not been met within 3 days of it being claimed.
* All cash prizes are wager-free.
* Cash prizes have to be claimed from your “Rewards” section. Unless otherwise stated, cash prizes must be claimed within 3 days or they will expire.
* After being claimed, cash prizes don’t expire.
* Free Bets might be awarded on occasion. They will give you a certain amount of Bonus funds, which will be locked to one or several specific games.
* You will not be able to withdraw or otherwise use the Free Bet funds before you place the Free Bet on the indicated game or games in full.
* Only one Free Bet can be claimed at any given time. Free Bets cannot be ‘stacked’.
* Once claimed, and unless otherwise stated, you have three days to play the Free Bet funds. After three days, they will expire.
* Coins are Highroller Casino’s virtual currency.
* Coins are not subject to wagering requirements.
* Coins can be traded at the Shop for a variety of offers, including Free Spins, Free Bets and Cash Prizes (depending on availability).
* 20 coins will be awarded to all players creating an account at Highroller Casino.
* A further 5 coins per day for the next 4 days will be awarded to all newly registered players, as long as they log in once a day.
* To keep receiving 5 coins per day every day you log in, you must level up at least once every 5 days.
* After 5 days from registration (including the day of registration), players that haven’t logged in at least once in that 5-day period will start losing Coins, which will be taken from them by other players in Stings.
* The 5-a-day coin allowance will always stop on the fourth day after the day of the player’s last level up.
* Players might start losing coins in Stings on the fifth day after the day of the player’s last level up. Stings:
* Stings are mini-games awarded to players once per level at Highroller Casino, where you randomly pick an inactive player and loot (or take) a share of their Coins.
* Stings are unlocked by progressing through Metrocity’s Districts.
Level Up Rewards:
* Customers “level up” at Highroller Casino when they reach a new Metrocity District.
* To reach a new District, customers must play casino games at Highroller Casino.
* Only bonus money or real money rounds played with a €0.10 minimum bet count towards the level up progress.
* “Play for free” game rounds do not count towards the level up progress.
* Free Spin rounds do not count for the level up progress.
* Gameplay on different games will contribute differently towards the level up progress:
* Video Slots – 1 round = 1 level up point.
* Scratch Card – 1 round = 1 level up point.
* Table Game – 1 round = 1.5-3.5 level up points.
* Classic Slots – 1 round = 0.9 level up points.
* Live Casino – 1 round = 1.5-3.5 level up points.
* Other – 1 round = 1 level up point.
* Upon reaching a new level, customers will receive a randomly defined set of rewards, which may include: Free Spins, Free Bets, Cash Prizes.
* All level up rewards are wager-free.
* All level up rewards will expire if not claimed from the “Rewards” section within 3 days after being awarded.
Wagering and Game Weighing:
* Some rewards have wagering requirements, which means you’ll have to play through your Bonus Funds a certain number of times before you can withdraw any winnings.
* If you have both real money and Bonus Funds on your account, your real money will be used first.
* If you choose to request the withdrawal of your deposit before you have completed the wagering requirements of the reward, your bonus and respective winnings will be forfeited.
* Claiming game winnings from any bonus or free spin features within the game that have been initiated with Bonus Funds before the wagering requirements have been fulfilled, but completed after the bonus funds have been wagered, lost or forfeited will result in the removal of all associated winnings from wagering associated with the initial bonus funds.
* Different games contribute a different percentage towards the wagering requirements:
– Slots and other games: 100%
– All games classified as classic slots: 75%
– 1429 Uncharted Seas, Blood Suckers, Kings of Chicago, Jokerizer, Mega Joker, Simsalabin, White Rabbit: 75%
– Roulette and Live Dealer Roulette: 35%
– All Blackjack & Baccarat, Casino Holdem: 10%
– All other Table games and Live Casino games: 20%
– All Video Poker: 10%
– Wish Master, Castle Builder 1 & 2, Dead or Alive, Double Dragons, Dr Jekyll & Mr Hyde, Eye of the Kraken, Pearls of India, Robin Hood, Tower Quest, Super Monopoly Money: 0%
* Qualifying deposits for any campaign that requires them must be made as a single transaction; multiple deposits do not qualify.
* All offers are only valid once per customer, IP address or household.
* You can ask for any reward to be removed by contacting the Highroller backup squad at firstname.lastname@example.org . However, you’ll have to do so prior to any wagering conditions being met.
* If any rewards are not credited in due time, please contact our backup team immediately on live chat so they can be credited manually.
* On occasions, games may appear on the site that are restricted in the territory you are playing from. Wagering of any bonuses will not be available on these games. Should you receive Free Spins for a game that is restricted in your territory, please contact support so they can be changed to an appropriate reward.
* Highroller Casino reserves the right to void any bonuses and/or winnings obtained by breaking the bonus terms and conditions or any other fraudulent behaviour.
* Highroller Casino reserves the right to close permanently the account of players who repeatedly attempt fraudulent behaviour or breach bonus terms on more than one occasion.
* Highroller Casino reserves the right to update these rules at any time.
* Highroller Casino reserves the right to amend, suspend or cancel any promotion at any time.
* Highroller Casino’s Standard Terms and Conditions apply.
Please check with Customer Service staff before claiming any promotion if you are not absolutely sure of the limitations.
Please note, in order to receive any promotion you must claim in the cashier or with a CS Representative BEFORE playing your deposit.
While a free no-deposit sign up bonus is active the maximum bet (per spin, hand, card, etc) is $5 (£5 – €5 or R50). Betting above this limit will void the bonus and any winnings thereof.
Bonuses cannot be combined with other bonuses, maximum 1 bonus per deposit, player, account, household, IP address, email address or computer unless SPECIFICALLY stated otherwise.
The Free No-Deposit Sign Up Bonuses are restricted to a maximum of 1 bonus per player, account, household, IP address, email address or computer. Having a linked account within the casino will void the promotion and any winnings thereof.
A promotion is deemed completed only if you have fulfilled the wagering requirements AND requested cash out, OR if you reach a balance of $0.00. All wagering requirements/restrictions of a particular promotion will remain attached to your account unless one of the two situations is met. New deposits to your account when your balance is $0.01 or higher will have remaining wagering requirements and restrictions of a previously uncompleted promotion.
For promotional bonuses, both deposit and bonus must be wagered 10 times in slot wagering prior to withdrawal, unless SPECIFICALLY stated otherwise.
The default expiration date for any promotion is 1 week from the date it was sent, unless SPECIFICALLY stated otherwise.
Promotions and/or winnings will not apply to players whose accounts show connections with fraudulent activity.
Player account must have a valid e-mail address that belongs to the customer.
Superior Casino reserves the right to request additional documentation to verify account information.
Superior Casino reserves the right to terminate or adjust any promotion at any time.
In order to withdraw a bonus, a player must request a withdrawal which is a total amount greater than the sum of the purchase and the bonus. This means that the player will only be able to withdraw the bonus (or part thereof) if they make a profit greater than or equal to the amount of the bonus. If your profit is less than the amount of the bonus, this amount will be credited back to the player’s casino account for the player to continue wagering. If the player loses more than the amount of the bonus no restrictions will be imposed on your withdrawal, other than the wager requirements noted above. For example, if the player deposits $100 and receives a bonus of $50, then a withdrawal $140 will result in $40 being returned to their casino account, and they will only be able to cash-in again once their balance exceeds $50 (being the amount of the bonus received).
The recipients of email and direct mail promotions are the only eligible players for stated promotion. Promotions cannot be exchanged nor transferred to any other player.
Courtesy Tokens must be wagered 20 times in Slot machines prior to cash out. The maximum payout on a Courtesy Token is 10 times the amount of the chip after meeting play through requirements (unless SPECIFICALLY stated otherwise). Your account balance will be reduced to zero after making the withdrawal. Wagers occurred in other games than Slots will void any winnings.
Free / Non Deposit bonuses are voided for players from the following countries: Finland, Canada, Serbia, Israel, China, Japan, Korea, Singapore, Vietnam, Hong Kong, Ukraine and Malaysia. Players from Finland, Poland, Bulgaria and Malaysia are not eligible for any promotion.
Players are allowed to redeem ONE Free / Non deposit bonus ONLY (unless SPECIFICALLY stated otherwise).
Some bonuses may have maximum cash out that will vary depending on the percentage of the bonus.
Wagering requirements for all bonuses must be completed in the Slot Machines only, unless SPECIFICALLY stated otherwise. Wagering on a restricted game will void the bonus and any winnings from the bonus will be removed.
Account balances will be reduced to zero by casino management if the account stays inactive for 6 months.
The casino reserves the right to reclaim bonuses and / or close accounts in situations of apparent abuse or fraud. Bonus hunting/abusing behavior is defined by the management on a case-by-case basis.
The maximum withdrawal for any of our free sign up bonuses is $50. After the cash out has been completed, your Real Money balance will be reduced to zero. Bonus rollover must be completed before withdrawing any amount.
The free no-deposit sign up bonuses have to be completed within 1 week of registration. The casino reserves the right to finish the promotion after this period and remove any winnings thereof.
Any free no-deposit promotion must be completed before the end of each month. On the 1st of each month, any free bonus will be terminated along with any winnings thereof.
To withdraw the winnings of the Free No-Deposit Welcome Bonus, the player must make a $25 verification deposit into the casino. The deposit can be withdrawn along with the allowed winnings from the free bonus.
The system is set to auto-complete any promotion if the player does not login for 30 days or more.
ll the amounts shown in € (EURO) or $ (US DOLLAR) are also applicable to CAD, NZD and AUD. For NOK, SEK and DKK the amounts are multiplied by 10.
In case of any discrepancy between the non-English version and the English version of these Bonus Terms & Conditions, the English version shall prevail.
If it is not stated otherwise or not mentioned in the promotional terms and conditions, the following General Bonus Terms and Conditions apply:
1. MONEY BONUS
1.1. Read before you claim your bonus
Only one bonus can be held at a time. Before claiming your bonus, please make sure that you don’t have another active bonus on your account, otherwise it will be automatically cancelled when new bonus is activated.
Tip: If you wish to cancel your current bonus yourself, you can do it by pressing on ‘x’ next to the bonus balance and confirming your choice.
If the deposit bonus does not appear on your account when it should have been added, do not make any bets, contact the Casino support staff and you will be notified when the bonus is credited to your account.
Free signup bonuses can only be claimed once per person (one offer per household address, IP, email address, telephone number, payment method). Players using a shared computer can only have one account per computer or IP address. In case of accounts found to be sharing the details previously mentioned, Casino reserves the right to confiscate the funds on the accounts and/or block the accounts.
Important 1: Do not create more than one account. The Casino does not allow multiple accounts. To avoid bonus abuse the Casino reserves the right to refuse to allow the customer to participate in promotions or block customer’s account/s in case there is any suspicion that the customer may hold multiple accounts.
1.2. How to use the Bonus
Bonuses can be used only in video slots of specific game studios. All bonus eligible game icon images are marked with ‘bonus’ badge. These are video slots from the following game studios: BetConstruct, Endorphina, Habanero, iSoftBet, NetEnt, Playson, Pragmatic.
Note: Due to different country regulations some bonus supporting games might not be legally available for customers from specific countries. Refer to paragraph 8.4. of the Casino’s Terms and Conditions.
Important: This paragraph does not apply to wagering of winnings from free spins. Please refer to Paragraph 2 (Bonus free spins).
1.3. How to withdraw winnings from the Bonus
All bonuses have specific requirements that need to be met before the bonus and all winnings become available for withdrawal. For deposit bonuses, the gaming amount is required to be wagered 35 times in bonus eligible games while free bonuses are required to be wagered 99 times, unless stated otherwise in the promotional description. If the bonus requirements are not met during the 7 days after the bonus was activated, the bonus will expire.
Important 1: Please be aware that the maximum bet allowed per game round during bonus play is 8% of the value of the bonus credited to your account, but not higher than 5 EUR/USD/GBP/AUD/CAD/NZD or 50 SEK/NOK/DKK until such a time as wagering requirements have been met. If upon withdrawal, during the review of transactions, it appears that this term is breached, the bonus and all resulting winnings may be void.
Since withdrawals are not available while the bonus is active, both the bonus and the deposit will be locked on the Bonus Balance until wagering requirements are met. For the benefit of the player, any amount deposited above the maximum amount on which a percentage bonus is awarded will not be held under any wagering requirement and will remain on the real money balance. When the bonus requirements are met, the bonus balance will be automatically moved to the real money balance. However, the withdrawal can still be made, but it will permanently deactivate the bonus and cancel all winnings made by using it. Also, please be aware that when using a bonus, your deposited funds will be spent before the bonus, and the withdrawal will only be available if there are enough funds for a minimum allowed withdrawal. For payment limits refer to the Banking page.
Winnings from using bonuses are subject to limitation, if necessary. Winnings from deposit bonuses may be limited to the deposited amount multiplied by 10. If the deposited amount is higher than required to claim a full bonus, only the required deposit amount will count. Free bonuses winnings may be limited to 50 EUR/USD/GBP/AUD/CAD/NZD or 500 SEK/NOK/DKK. For the customer’s convenience, a bonus payout can be automatically adjusted to a maximum allowed amount upon successful bonus conversion, if necessary.
Paragraph 5 applies.
2. BONUS FREE SPINS
Customers have to accept free spins when they launch the game, by clicking on the green check mark, otherwise free spins will be cancelled.
Bonus free spin offers are not available to customers from the following countries: Australia, Belgium, Bulgaria, Cayman Islands, Columbia, Czech Republic, Denmark, Estonia, Iran, Iraq, Israel, Italy, Romania, Saudi Arabia, Singapore, Slovakia and Spain.
Free signup bonus free spins are only available to customers from Austria, Canada, Finland, Germany, Ireland, Mexico, New Zealand, Norway, Switzerland.
Winnings from bonus free spins are paid in bonus money.
Bonus money made during bonus free spins can be wagered only in slot games of the Booming Games game studio.
Maximum bet allowed per game round during bonus play is 5 EUR/USD/GBP/AUD/CAD/NZD or 50 SEK/NOK/DKK. For customer convenience bets exceeding this amount may be not allowed by the system and error may occur.
For deposit free spin bonuses, winnings are required to be wagered 35 times in bonus eligible games while winnings from free bonus free spins are required to be wagered 99 times, unless stated otherwise in the promotional description. Until wagering requirements are met, free spin bonus will remain on bonus balance.
Winnings from using bonus free spins are subject to limitation, if necessary. Winnings from deposit bonus free spins may be limited to the deposited amount multiplied by 10. Free bonus free spins winnings may be limited to 50 EUR/USD/GBP/AUD/CAD/NZD or 500 SEK/NOK/DKK. For the customer’s convenience, a bonus payout can be automatically adjusted to a maximum allowed amount upon successful bonus conversion.
If customer claims bonus free spins in a combo with a money bonus/es, limitation of winnings will apply to whole package.
Only one free spin bonus can be held at a time. Before claiming your bonus free spins, please make sure that you don’t have another active bonus free spins on your account, otherwise they will be automatically cancelled when new bonus free spins are activated.
Bonus free spins are valid for 7 days after credited and will expire if not used during this period.
If customer, who claimed bonus free spins in combo offer with a bonus, chooses to forfeit their bonus, all unused free spins and winnings from used free spins may be voided.
Free signup bonus free spins can only be claimed once per person (one offer per household address, IP, email address, telephone number, payment method). Players using a shared computer can only have one account per computer or IP address. In case of accounts found to be sharing the details previously mentioned, Casino reserves the right to confiscate the funds on the accounts and/or block the accounts.
Paragraph 5 applies.
3. REAL MONEY FREE SPINS
Customers have to accept free spins when they launch the game, by clicking on the green check mark, otherwise free spins will be cancelled.
All real money free spins require deposit to be made to claim them. Required deposit will vary on the promotion. If not otherwise stated, any supported deposit amount will count.
Winnings from real money free spins are paid in real money with no wagering requirements attached.
Real money free spin offers are not available to customers from following countries: Belgium, Cayman Islands, Denmark, Iran, Iraq, Israel, Saudi Arabia.
Real money free spins cannot be stacked. If you have active real money free spins, consider using them before claiming another, otherwise all unused free spins will be void.
Real money free spins are valid for 7 days after credited and will expire if not used during this period.
If customer, who claimed real money free spins in combo offer with a bonus, chooses to forfeit their bonus, all unused free spins and winnings from used free spins may be voided.
To withdraw winnings from real money free spins, amount of the deposit that triggered real money free spins has to be wagered at least 5 times in slots, arcades, or jackpot slots.
Paragraph 5 applies.
4. CASHBACK / REBATE TERMS
4.1. What rebate is and how it works
Rebate is a kind of refund, not full of course, but partial. It returns a share of what you lost on the previous day.
There are no limitations to the maximum allowed rebate payment you can receive, but to receive it, you have to generate minimum specified rebate payment amount in a single game during a day. This is the only requirement.
4.2. Things you should know
Note: The default bonus conversion rates at the Casino do not apply to cashback. All cashback calculations are only done in EUR.
Tip: Cashback or rebate is a great alternative to bonuses because it does not bind you to any requirements or rules. It is paid in wager free money straight to your real money balance and without any limits.
Important: Only finished game rounds will count towards rebate calculations. Leaving unfinished game rounds to impact rebate payments is viewed by the Casino as promotional abuse. Winnings from such rounds will be void prior to withdrawal.
Paragraph 5 applies.
5. TERMS THAT APPLY TO ALL PROMOTIONS
5.1. Promotional Abuse
The Casino has a zero tolerance policy towards promotional abuse and offer-related fraudulent activity on accounts. Promotions at the Casino are intended as reward to regular and valued customers. In order to continuing giving the best possible offers to valued customers, it is necessary to ensure that promotional abuse does not take place. Accordingly, before any withdrawals are processed, all play will be reviewed for irregular playing patterns that may constitute promotional abuse.
Examples of promotional abuse may include, but are not be limited to:
Equal, zero or low margin bets or hedge betting.
Decreasing your stake amount by 40% or more (compared with your maximum bet since the award of the bonus) after a large win for the purpose of clearing wagering requirements while a bonus is still active.
Two tier betting (where large bets are placed on high variance games or outcomes, before switching to lower variance games or outcomes to clear wagering requirements).
Affiliate CPA or revenue share abuse.
Using a proxy or a VPN or masking IP your address.
Using more than one account.
Playing more than one game at a time.
Wagering of bonus money on excluded games.
Re-starting unfinished game rounds in bonus video slots after the bonus was lost or expired.
Bonus stacking (where multiple deposits are made to claim multiple bonuses or free spins, before original bonus or free spin wagering requirements are met)
Players agree that games may become open to abuse against best efforts of the Casino to limit such abuse. Should such situation arise, the Casino will to the best of its ability to impose specific conditions in relation to awarded offers and will expect the user to act within the boundaries of reason and refrain from employing game play with intent to abuse said offer.
All promotion launch and expiration dates are in UTC (Coordinated Universal Time).
The Casino reserves the right to review transaction records and logs at anytime. If, upon such review, it appears that customer/s are participating in strategies that the Casino deems to be abusive, the Casino reserves the right to revoke the entitlement of such customer to the promotion or block the customer’s account.
If a customer is deemed by the Casino to use any form of promotional offer or bonus to intentionally create a positive expected or estimated value, any credited bonus amounts shall be cancelled and subtracted from the customer’s account.
All the promotional offers are at the sole discretion of the Casino and may be cancelled, edited or expire at any time. It is the customer’s responsibility to follow any changes.
The General Bonus Terms are subject at all times to Terms and Conditions.
18+ only, opt-in required, 50% up to €150. Select Bamboo Bonus when making a deposit.
The Bamboo Bonus must be claimed on Friday between 00:00 and 23:59 (CEST).
Minimum deposit: €10, maximum bonus amount: €150.
The Bamboo Bonus and any bonus winnings won using it, can only be used on casino games, and not sports betting.
Each player can claim one Bamboo Bonus per week.
Wagers are deducted from the player’s cash balance first. If no cash balance is available, the player’s bonus balance will be used.
Wagering requirements: x35 (for casino games), must be met with cash balance bets on those products and games as outlined in the table below.
In the interest of fair gaming and fraud prevention, casino game wagers placed using bonus money are subject to a maximum bet per game round limit. The maximum bet permitted when playing with bonus money is $7.50, €7.00, £5.00, or it’s equivalent in another currency. In the case of the following games, these operate with a deviating maximum bet of $1.50, €1.40, £1.00, or its equivalent in another currency, when playing with bonus money: 1429 Uncharted Seas, The Rift, Dead or Alive, Bloodsuckers, Kings of Chicago, Hellboy, 300 Shields.
Any money won using bonus money will be added to the player’s bonus balance. Upon the player meeting the wagering requirement, any money won using that bonus money will also be released.
The player’s bonus balance consists of bonus money and possible bonus winnings. Bets placed with the bonus balance cannot be used to fulfill wagering requirements.
If the player decides to withdraw money before reaching the wagering requirement, any relevant bonus money, including any possible bonus winnings, will be returned to Royal Panda.
Bonus money shall expire after 90 days of being credited if the player has not met the wagering requirements.
Bamboo Bonus is not available for players who make their deposit using Neteller, PayPal, Skrill or Paysafecard.
While playing with wagers made using their bonus balance, players are strictly prohibited from delaying the playing of a game round until after the wagering requirement for that bonus has been met, and/or they have deposited new funds. This includes all bonus and/or free spin modes and features which may arise as a result of wagers made using the player’s bonus balance. In the event that this occurs, the player agrees that their bonus and/or any associated winnings are void.
Multiple participation from the same device/household/address is prohibited. Where multiple participation from the same address is detected, the player(s) will no longer be eligible to participate in the Bamboo Bonus / and any funds on their player account(s) may be frozen.
Royal Panda reserves the right to reject multiple participations from the same IP address in the event that Royal Panda suspects fraud is being perpetrated. In this case, the player(s) will no longer be eligible to participate and any funds on their player account(s) may be frozen.
Royal Panda reserves the right to withdraw the bonus and any possible profits if any of Royal Panda’s terms and conditions are breached. Any player who breaches these terms may be held responsible for any costs incurred by Royal Panda as a result of that breach.
Royal Panda reserves the right to cancel, change and/or withdraw the Bamboo Bonus promotion at any time without prior notice.
Standard terms and conditions for promotions apply.
The bonus is only credited to accounts with fully completed profiles.
To receive the free spins, the customer’s phone number must have been activated by the time they fulfil the bonus wagering requirement. If their phone number has not been activated, the free spins will not be credited to their account.
The “Take part in bonus offers” box in My Account must be ticked.
If a customer has rejected the Company bonus program or opted not to receive any of the prior deposit bonuses, they lose the right to receive both any further welcome bonuses and the 50% tenth deposit bonus.
Free spins will only be awarded after the deposit bonus has been redeemed and can be used in Down the Pub.
If you make a deposit while the previous deposit bonus is still being redeemed, the next deposit bonus will not be awarded. So, for example, if the First Deposit Bonus has not been redeemed, the Second Deposit Bonus will only be awarded after all the terms of the First Deposit Bonus have been met.
When making a deposit, money may not be credited to your account instantaneously. Please keep this in mind with regard to receiving and redeeming bonuses.
To be eligible for deposit bonuses, you need to make a deposit of at least:
for 1st deposit bonus – €10
for 2-4 deposit bonuses – €15
Bonuses and free spins
for 1st deposit bonus – 100% and 30 FS
for 2nd deposit bonus – 50% and 35 FS
for 3rd deposit bonus – 25% and 40 FS
for 4th deposit bonus – 25% and 45 FS
The maximum deposit bonus that can be claimed is:
for 1st deposit bonus – €300
for 2nd deposit bonus – €350
for 3rd deposit bonus – €400
for 4th deposit bonus – €450
All deposit bonuses must be redeemed by wagering the bonus amount 35 times within 7 days. Until the bonus has been redeemed, stakes cannot be higher than €5.
When a customer has an active bonus, 200% of the amount wagered in 1xGames counts towards the wagering requirement. This offer doesn’t include the following games: Pachinko, PF Dice, Roulette, PF Roulette, PF Pokerlight, or Lucky Wheel. The list of available games may vary between the desktop and mobile versions and can change at any time.
A customer can use the following deposit bonus, after the previous one has been redeemed.
The bonus rollover must be completed in full before the customer can withdraw the funds from the account. After the bonus has been redeemed, your main account will be credited with the remaining bonus funds, which will not exceed the initial bonus amount. If, after it is redeemed, the bonus account balance is less than the minimum stake amount, the bonus is deemed to be lost.
All bonuses and winnings will be removed once the validity period of the bonus has expired.
By participating in this promotion you confirm that you have read and accepted the terms and conditions of the offer.
Claim your €1000 Welcome Bonus now! 100% Welcome Bonus up to €400 will be credited on a first deposit! Keep depositing to trigger your second and third 100% Match Bonuses up to €300 each, and you’ll have scored a whopping €1000 Free in total.
1. This promotion (this “Promotion”) is brought to you by Spin Palace Casino (the “Casino”) and is open to first time Players (“Player/s”) at the Casino who open their first Real Money Account during the Promotion.
2. Deposit Bonuses
3. The 1st Deposit Welcome Bonus is a 100% Match based on a New Player’s 1st deposit up to a maximum of $400 at the casino. (example: deposit $400 and receive a 400 Welcome Bonus – total account balance = $800)
4. The 2nd Deposit Bonus is a 100% Match based on a New Player’s 2nd deposit up to the maximum of $300 at the casino. (example: deposit $300 and receive a 300 2nd Deposit Bonus – total account balance = $600)
5. The 3rd Deposit Bonus is a 100% Match based on a New Player’s 3rd deposit up to the maximum of $300 at the casino. (example: deposit $300 and receive a 300 3rd Deposit Bonus – total account balance = $600)
6. This match offer may not be used in conjunction with any other sign–on bonuses granted by any casinos in the group of casinos of which the Casino is a member
7. The maximum Welcome Bonus of 1000 currency units will automatically be credited to the Bonus Account upon a successful deposit/s of 10 currency units or more.
8. The Casino is a member of the group of online Casinos proprietary to us (the “Group”). At any point in time the Group may offer Sign-Up Bonuses at any or all of its member Casinos
9. All new players have 7 days from the date their account was opened to claim their new player sign-up bonus. Thereafter the Sign-Up bonus will be unavailable. Subsequent promotions will be available to the player but the Sign-Up bonus will be considered forfeited.
10. Please note that for the purposes hereof, a “Currency Unit” is a unit of the currency nominated by the Player at the time of his/her registration of his/her Real Account to be the currency to be utilized by such Player when transacting with the Casino.
11. For these promotions ‘Desktop’ refers to an application that runs stand alone in a desktop or laptop computer.
12. Contrast with “software,” which requires the Web browser to run and ‘mobile’ applications that run on HTML5 on smartphones and tablets
13. In order to be eligible for any Sign-Up Bonus, you must be playing in the primary Currency Unit used in the country of your registered address and where you are playing from. The Casino reserves the right to withhold or remove Sign-Up Bonuses and any winnings achieved on accounts depositing in currencies in contradiction to this term.
14. The Welcome Bonus will automatically be credited to the Bonus Account upon a successful purchase of 10 currency units or more.
15. Where the Casino does not offer the primary Currency Unit in your country, you will be eligible to play and receive bonuses in any currency of your choosing.
16. If you open multiple accounts you will not be eligible for the Sign-Up Bonus on each account. This and any other Sign-Up Bonus/es are only available once per Player and/or per environment where computers are shared and/or per email address. This offer is not transferable.
17. Once you have received a Sign-Up Bonus at any of the Group’s member Casinos, you are required that to meet additional minimum Play Through Requirements before you are eligible for additional Sign-Up Bonuses at any of the other member Casinos.
18. If a Free Spins Offer is granted to you must be played through 50 times (50x) before you will be able to withdraw any winnings made using the bonus money portion of your balance. (“Play through Requirement”). For example, if you deposit 100 and receive a 100 credit bonus, the Play through Requirement will be 50 x 100 = 5000. Any winnings attributed to the Cash portion of your balance can be withdrawn at any time, subject to meeting all of these terms and conditions. In the event that a Player has a positive cash balance after the 50x wagering requirement is complete and such Player attempts to make a withdrawal, the withdrawal of winnings derived from the Free Spins will be capped at 100 Casino Credits (in the Player’s currency of play) and the remaining cash balance will be forfeited.
19. You may thus not claim or receive a Free Spins offer at this Casino if you have previously claimed or received a Free Spins offer from another Group member Casino and have not yet wagered such previously claimed or received a Free Spins offer and its associated initial deposit at least 100 times at the Group member Casino that granted you such Free Spins offer. If your Account at this Casino has been credited with a Free Spins offer for which you (in our sole and unfettered discretion) are ineligible, the Casino shall retrospectively void such Sign-Up Bonus and any winnings received by you after the Free Spins offer has been credited to your relevant accounts.
20. Wagering on all games except Roulette, Sic Bo, Craps, Baccarat, Table Poker, Casino War & Red Dog will count towards meeting the Play Through Requirement; however the percentage of the Sign-Up Bonus which may be wagered on certain games will vary as follows*:
– 100% All Slots, Keno & Scratch Card games (Re-spins on slot games counts 10%)
– 8% All table pokers, all roulettes, all video/power Pokers (excluding All Aces and Jacks or Better video pokers), all blackjacks (excluding Classic Blackjack) and Casino War
– 2% Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers
– 0% all baccarats, all craps, Red Dog, Sic Bo
– Wagers placed using the gamble feature 0%
– All game play MPV (Multiplayer Tournaments) 0%
21. If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.
IMPORTANT: the contribution percentages and playthrough requirements may differ per promotion and/or geographical location. In this instance, the percentage of amounts and playthrough requirements quoted in the promotion’s Terms & Conditions will apply. Please always refer to the specific Terms & Conditions associated with each promotion to avoid any misunderstanding
*Progressive games will contribute to the Play through Requirement as per the game type. For example, Progressive Slots will contribute 100% to the Play through Requirement.
** Please note that wagers placed using the gamble feature will not count towards the Play through Requirement.
*** Please note that all game play on MPV (Multi-Player Tournaments), will not count towards the Play through Requirement.
22. After fulfilling the total Play through Requirement on your first Sign-Up Bonus you can withdraw from your Cash Balance at any time.
23. This bonus offer expires upon cash in. Any claim made to this bonus after a cash in has been requested, whether pending or paid, will render the bonus void. Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
24. Should a withdrawal be submitted before the Free Spins Bonus is credited to the Bonus Account, the bonus will be forfeited.
25. You will be unable to withdraw any amount from your account until you’ve either met the wagering requirements or played through all funds in the Bonus Account. Winnings on bets from the Bonus Account, after the wagering requirements have been met, go straight to the Cash Account.
26. If you do not want any Sign-Up Bonus which has been deposited into your account by the Casino then you are entitled to request that the Sign-Up Bonus be reversed out of your Casino account, subject to no Play Through having taken place on either the initial deposit or associated Sign-Up Bonus. You can do this by contacting Customer support by way of email, telephone call or live chat, where after the Sign-Up Bonus reversal will take place. If any Play Through has taken place, then that Sign-Up Bonus may not be removed from your account (either by means of withdrawal or a request to the support staff) until the Play through Requirement associated with that Sign-Up Bonus has been met.
27. Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns e.g. playing of equal, zero margin bets or hedge betting, which all shall be considered irregular gaming for Sign-Up Bonus Play Through Requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to your account until such time as the wagering requirements for that bonus have been met. The Casino reserves the right to decide in its sole discretion which activities constitute “irregular play” for Sign-Up Bonus Play through Requirement purposes from time-to-time and to withhold any withdrawals where irregular play has occurred to meet Sign-Up Bonus Play through Requirements.
28. In the event that the Casino believes you are abusing or attempting to abuse a bonus or other promotion, or you are likely to benefit through abuse or lack of good faith from a gambling policy adopted by Us, the Casino Group may at its sole discretion, deny, withhold or withdraw from you any bonus or promotion, or rescind any policy either temporarily or permanently, or terminate your access to the Services and/or block your account. In such circumstances, the Casino shall be under no obligation to refund to you any funds that may be in your accounts other than your original deposit amounts.
29. If the Sign-Up Bonus remains unused in your Bonus Balance for two (2) months or longer from the date the claim was made, the Sign-Up Bonus will be forfeited to the Casino.
30. The Casino Rules, Terms and Conditions apply to this Promotion. In the event of a conflict between these Promotion-specific Rules, Terms and Conditions and the Casino Rules Terms and Conditions, the Promotion-specific Rules, Terms and Conditions shall prevail but only to the extent that the Rules, Terms and Conditions conflict with one another.
31. In the event of any dispute, the decision of the Casino management will be considered full and final. No correspondence will be entered into in this regard.
32. The Casino management reserves the right to end or amend this Promotion at any time without giving notice.
1.All bonuses are limited to one per person, one per household, one per computer or one per IP unless otherwise specified. We reserve the right to close any accounts and void any bets, bonus and winnings if the account was created or used through the use of IP or geolocation masking technologies (including but not limited to VPN, Proxy Servers etc).
2. The deposit and possible winnings connected to the bonus will be locked to the casino until the wagering requirements have been completed.
3. Players from the following countries are not permitted to receive the first deposit bonus and or any deposit bonuses unless otherwise stated: Poland, Bulgaria, Hungary, Romania, Croatia, Ukraine, India, Pakistan, Indonesia, Russia, and Thailand.
4. If not stated otherwise each offer is valid only during the date it was originally sent.
5. All casino bonuses need to be wagered at least 40x unless otherwise stated. For example, if you received a bonus of €50, you will need to make bets of €2000 to complete the wagering requirements. Some games do not contribute 100% towards wagering requirements as stated in term 6.
6. Some games contribute a different percentage towards the wagering requirements:
-Video slots and other games: 100%*/**
-Classic slots: 75%
-All Blackjack, Roulette, Live Casino, Table and Video Poker games: 5%*
*The following games are excluded when using a bonus balance: Classic Blackjack, all Baccarats, all Craps, Red Dog and Sic Bo. Big Bad Wolf, Steam Tower, Blood Suckers, Devil’s Delight™, Mega Joker, Robin Hood, Pearls of India, Tower Quest, Kings of Chicago, Jackpot 6000, Super Monopoly, Castle builder, Castle builder 2, Dead or Alive, Champion of the Track, Scrooge and The Wish Master, All Aces Video Power Pokers, Jacks or Better Video Power Pokers.
**The use of bonus funds purely to progress through the bonus stages is prohibited. This includes but is not limited to games such as Scrooge, Devil’s Delight, Champion of the Track, Robin Hood, The Wish Master, Castle Builder, Castle Builder 2 and Tower Quest can result in the winnings being voided.
7. We reserve the right to withhold any withdrawals and/or confiscate all winnings for irregular or abusive play when playing with bonus tied funds, if players are found to have committed or attempted to commit bonus abuse, Casinoland reserve the right to exclude the Account Holder from any future promotional offers, and terminate the Account Holder’s account with immediate effect.
*Irregular or abusive play with bonus funds includes, but is not limited to:
-Exceed maximum bet
-Breach of bonus terms and conditions
-Opening of multiple accounts to claim multiple bonuses
-Betting on low risk roulette bets which include any outside spread combination on covering 25 or more of the numbers on the table or betting Red and Black, Odd or Even.
8. Until the wagering requirements have been met, the maximum bet that can be placed with bonus tied funds is €5. This includes double up wagers after the game round has been completed. For example, wagering winnings from X game round on red/black.
9. Should you play on the excluded games (0%) before meeting the wagering requirements, you agree that Casinoland hold the right to void any winnings made from such games at its discretion.
10. Players can request a withdrawal of their deposited amount prior to meeting the wagering conditions. However, the bonus balance will be forfeited.
11. All deposit and free cash bonuses will expire after 30 days.
12. Bonus funds and associated winnings will be forfeited upon expiry of the bonus.
13. Bets are deducted from the player’s cash balance. If no cash balance is available, then the bet placed is deducted from the player’s bonus balance.
14. Bonuses can be removed prior to any wagering conditions being met. Please contact Casinoland support or use the forfeit button under the “My Account”.
15. Only one bonus can be claimed at one time. Deposit related bonuses cannot be “stacked”.
16. Winnings from “free spin” or “bonus” features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will be removed.
17. Players using Skrill or Neteller will be excluded from the welcome bonuses. Future bonuses can be claimed using these payment methods.
18. Casinoland management reserve the right to void any bonuses and/or winnings obtained by fraudulent behaviour. Casinoland have a zero-tolerance policy on bonus abuse and bonus related fraudulent activity. If any bonus abuse or bonus related fraudulent activity is suspected, we reserve the right to stop any further bonuses and promotions to a players account.
19. Casinoland management have the right to update these terms at any time.
No deposit bonuses
No-deposit bonuses are capped to a maximum withdrawal of €100. Any balance exceeding this amount will be removed from the account.
Free spins bonuses
Casinoland may offer promotional bonuses for X amount of game spins for a pre-defined deposit amount, across specified video slots. The coin and line value per spin will be pre-defined and you will not be able to change it.
Winnings from any spin related bonus will be credited to your bonus balance, which is subject to the standard bonus terms and conditions, as outlined above.
Once a spin bonus has been awarded, you have 7 days to use the spins before they expire and are removed from your account.
Casinoland offers two types of spin bonuses:
No deposit (Free Spins): When no deposit is required to claim the spins. Winnings from this type of offer are capped to a maximum withdrawal of €100. Any balance exceeding this amount will be removed from the account.
Deposit needed: when you are required to deposit before you can claim the advertised spins. The deposit required will vary and you should read the terms on the promotional offer. If not otherwise stated, €50 is the default minimum to claim “deposit needed” spins.
To claim the welcome bonus or any deposit bonus, you must select the bonus when making a deposit.
The welcome bonus is only available across your first four deposits.
Deposit 1: 100% match up to €200, Deposit 2: 50% match up to €200, Deposit 3: 25% match up to €200, Deposit 4: 25% match up to €200.
A minimum deposit of €10 is required to claim any deposit or reload bonus.
Tuesday Spotlight Special
Promotion runs every Tuesday between 00.00 and 23.59 (Local time).
Minimum deposit to claim 50 Free Spins is €50.
Bonus cannot be claimed in conjunction with other bonuses.
Deposit must be wagered 1x before making a withdrawal.
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