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1) Separate Terms and Conditions

Multi Brand Gaming may, from time to time, offer promotions and/or competitions which are governed by separate terms and conditions. Any bonuses or special gifts credited to Your Account must be used in adherence with such terms and conditions, the promotion- or competition- specific terms and conditions shall prevail.

Multi Brand Gaming’s bonus terms, which comprise part of these terms and conditions, may be found under the relevant bonuses pages on our Website.

In the event and to the extent of a conflict between these Terms and Conditions and the promotion- or competition- specific terms and conditions, the promotion- or competitionspecific terms and conditions shall prevail.

2) Right to Rescind

Multi Brand Gaming reserves the right to withdraw any promotion, competition, bonus or special offer at any time. In addition, Multi Brand Gaming reserves the right to limit withdrawals from any Bonus Scheme and/or scratchcards as outlined in the Agreement. In furtherance Multi Brand Gaming reserves the right to limit withdrawals from any Bonus Scheme, free spins and/or free scratch cards to 100 EUR (€) for players who have not made a deposit since the opening of their accounts.

1. • When using bonus money you have to complete the wagering requirements in order to make any cashouts of the bonus or winnings by bets using bonus money.

• • If not stated otherwise each offer is valid only during the date it was originally sent.

• • Unless anything else is stated for specific offers, the following wagering requirements applies:
    • • All Casino bonuses will have a wagering requirement of 35 times the sum of the received bonus and the deposit amount.
  • Table games, scratchcards and live casino games do not contribute towards the wagering requirements.

• • Individual offers can have different terms, in this case such information shall be made available to the player.

• • Winnings from in-game “free spin” or “bonus” rounds features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will be removed and are withdrawable up to 100 EURO (€).

• • The use of bonus funds purely to progress through the bonus stages of games can result in the winnings from the final bonus round(s) voided.

• • The use of bonus funds to win more than twice of bonus received on table games and video poker before changing back to slot machines with the purpose of completing wagering requirements can result in your winnings being confiscated and account being closed.

• • When playing with bonus money the maximum bet allowed is €6 per spin until wagering requirements have been met. This includes double up wagers and gamble features. Multi Brand Gaming Limited reserves the right of voiding bets and winnings resulting from bets of larger amounts.

• • Where there is a reasonable suspicion that the account holder has committed or attempted to commit a bonus abuse, either on their own or as part of a group, Multi Brand Gaming Limited reserves the right to:
    • • forfeit the bonus allocated to the account holder and any winnings from that bonus, and/or, revoke, deny, or withdraw a bonus offer from the Account Holder, and/or, block an access to particular products, and/or, exclude the Account Holder from any future promotional offers, and/or, terminate the Account Holder’s account with immediate effect.

3) Bonus wagering

Bonuses granted to the User by Multi Brand Gaming are excluded from wagering on the following games:

• Beautiful Bones
• Bloodsukers
• Dead or Alive
• Devil’s Delight
• Double Dragons
• Holmes & The Stolen Stones
• Jack Hammer II
• Pearls of India
• Playboy
• Scrooge
• Spina Colada
• Table Games
• Tower Quest
• Untamed Giant Panda
• Wishmaster
• Zombies

Multi Brand Gaming reserves the right to update the above list by adding or removing any game from time to time.

If bonus funds are wagered by the User in any of the listed games, such funds will not be acknowledged as a fulfilment of the wagering requirements for that particular game.

Multi Brand Gaming further reserves the right to forfeit any winnings, if bonus funds are wagered on any of the aforementioned games.

This paragraph does not exclude wagering of winnings gained from free spins.

CASINO AND SLOTS JACKPOTS

Multi Brand Gaming may from time to time, offer jackpot prizes on its casino and slots games. Each jackpot prize offer will be governed by separate terms and conditions, which are specific to the jackpot offer, and which comprise part of these terms and conditions.

Multi Brand Gaming’s jackpot terms, which, may be found at the relevant jackpot pages, comprise part of these Terms and Conditions.

In the event and to the extent of a conflict between these Terms and Conditions and the jackpot specific terms and conditions, the jackpot- specific terms and conditions shall prevail.

QueenVegas Bonus Policy

1. This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.
2. This Bonus Policy is written in English. If this Bonus Policy is translated into another language, the English version will prevail.

General Terms

1. 1. If, at any point in time, after reading this policy something is not clear, or you would like to be blocked from receiving our bonuses and/or to have any bonuses removed from your account, please contact our Customer Support Department team before you commence play.
   2. If the bonus you were trying to claim does not appear automatically in your player’s account, please contact our Customer Support team, prior to placing any bets, and the bonus shall be credited for you.
   3. We reserve the right to cancel any amount in excess of the player’s original deposit from a player’s withdrawal if the wagering requirement has not been fulfilled or if the player requested to remove the bonus before the wagering requirements were fulfilled.
   4. Unless stated otherwise in the promotion offer bonuses are only available to players who made at least one successful deposit in their accounts.
   5. In the event that a technical misconfiguration or failure of any kind results in the incorrect number of free spins or an incorrectly added Bonus being placed on your account, we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.
   6. A user is not allowed to register more than one account in the system. This means only one account is allowed to be registered per person, household, family, household address, email address, credit card number, e-wallet account or shared computer environment (example: a library, workplace, fraternity, university or school). Any attempt to try to deceive management by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds.
   7. While making bets to wager any deposit bonus/offer (free or deposit) or bonus credited for free spin winnings, the maximum bet permitted is 10% (min 0.10) of the bonus amount or 5 (eg, 5 EUR, 5 GBP) (the lower amount applies), however if your deposit was with Neteller or Skrill the max bet is 1 (eg, 1 EUR, 1 GBP). Failure to comply with this rule means you are in breach of the deposit bonus/offer terms and We reserve the right to void and remove any winnings. A bet includes any special bet feature, any gamble function or any other type of wagering activity (regardless of its name)
   8. Individual promotions may have additional terms and conditions which will override or contribute to the terms and conditions here stated. Please check carefully all terms and conditions associated with a bonus before taking part. Should the terms and conditions of the individual promotions conflict with the Bonus Policy, the individual promotions terms shall apply.
   9. Regardless of the currency that we advertise or display bonus amounts, the bonus will always be credited according to the currency your account is configured to.
   10. In accordance with the privacy policy, we regularly send promotional emails with bonus offers. You are only eligible for the bonus if you received the email directly from us. You may unsubscribe from receiving promotions by contacting customer support. If We determine that a specific customer did not receive that particular promotion as an intended exclusive targeted recipient that this promotion was sent out to, we will not honour any payout requests from the customer, even if they have met the wagering criteria.
   11. We reserve the right to cancel promotions or bonus offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.
   12. All offers you see in your Daily Picks are available to you because of the current state of your account. Offers can become unavailable before the time has expired due to changes within the account caused by transactions made.
   13. Unless otherwise specified, the minimum deposit to qualify for any deposit bonus is €20 or the equivalent value in any other currency.
   14. Unless stated otherwise if the last bonus received by a player was a free bonus, a deposit needs to be made first before the player is eligible to use any further free bonuses, even if it was marketed to the player. Any breach of this term can result in blocking from future bonuses and/or removing any winnings that might have been the result of the use of any free bonus.
   15. If you receive free money (no deposit bonus/refer a friend bonus/registration bonus etc’) or free spins winnings, unless stated otherwise the maximum amount that you can win or withdraw from it is €100 or two times the bonus amount. The larger amount of the two will be applied. Any winnings greater than the applied amount, including winnings subsequently won from with that money even after any deposit, will be removed from your account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn until the wagering requirements have been met.
   16. A bonus (including the bonus credited from a free spin bonus) is also considered free if your real money balance at the time you were credited the bonus is lower than your most recent deposit.
   17. Any bonus which you redeem shall be subject to this Bonus Policy.
   18. To receive a ‘Refer a Friend’ bonus the referrer must have deposited within the last 7 days.
   19. Free spins are spins which take place that do not reduce funds from your bankroll. For the avoidance of doubt, any mention of Free spins in this bonus policy refers to spins that do not reduce money from your bankroll, regardless of what those free spins are marketed as. This does not include free spins which are a triggered feature within a game.
   20. Bonuses issued at the Casino will be reserved for gameplay on this product and cannot be used for gameplay on any other product (for example betting and poker) we have to offer. In addition, gameplay on any other products rather than the Casino will not be counted towards bonus wagering requirements.
   21. VIP Points redemption to cash is only available for users who have made at least one successful deposit into to their player’s account.
   22. VIP Points redemption to cash is only available for customers who have registered prior 19/03/2017.
   23. Each time you place a wager at QueenVegas, you’ll earn VIP Points. As your VIP Points accumulate, you can redeem them for instant cash in your real money player account. If you have not placed a wager with money in your real balance for a continuous period of thirty (30) days, we will be entitled to remove all VIP Points from your player’s account. Customers from Ukraine, Belarus, Latvia, Russia and Lithuania are not permitted to claim any no deposit offers/free money offers/registration bonus/refer a friend or any other type of offer which can be deemed free
   24. If you receive a Claimable Bonus/Free Spins in conjunction with a deposit offer or purchase Free Spins using your Real Money balance you must claim the Bonus or play with the free spins before playing with your available funds (Real Money and Bonus Balance alike). Failure to comply with this may result in any winnings being removed.
   25. In the case that you are found in breach of the bonus policy all VIP points accrued, and any winnings from those VIP points will be voided. In case you managed to redeem them the value you redeemed will be manually removed.
   26. Unless otherwise stated, any no deposit bonus or no deposit free spins offers will only be granted to players who have validated their email address. In the situation that no deposit free spins or no deposit bonus offers which are mistakenly granted to players who have not validated their email we reserve the right to remove any associated winnings.
   27. Players are allowed to play in any game while having an active bonus. In certain games bonus balance funds are not available to play with and when you open those games you will only see your real balance. To check for the bonus availability, please refer to the information card for each game in the client.
   28. A Pending Bonus is a bonus which will be available for use only after any wagering has been completed. You will see this bonus in your Pending Bonus balance.
   29. A non-cashable bonus is a bonus which, once wagering is completed or the bonus is consumed, will not be added to your real balance regardless of whether there was any bonus amount left when it was consumed. Once the wagering is completed/bonus is consumed, any amount left will be removed from your bonus balance.
   30. A Network Tournament is a tournament which takes place on multiple Casinos during the same days/hours, and has the same name and prizepool. A player is only allowed to participate in a Network Tournament on one Casino. If the same person (which will be determined solely by us) is playing on a Network Tournament on more than one Casino, only the first Casino that was played on will count towards any tournament prize.
   31. Any winnings accrued playing Free Spins offers will be added to your account as a Bonus.
   32. If for any reason you do not manage to claim your bonus/free spins after it was added to your account, please contact the customer support department.
       

       Wagering Requirements

   33. Bonus wagering requirements are displayed as Points to Redeem in the Bonus page in the Personal Area.
   34. Unless stated otherwise in the promotion offer, Bonuses (including winnings from Free Spins) given with a deposit offer carry a wagering requirement of thirty (30) times the total amount, e.g. If you deposit €10 and obtain a €10 bonus, you would have to wager 30 times the aggregate amount, in this case being €20 (deposit + bonus). If a Bonus (including winnings from Free Spins) is not awarded as a part of a deposit offer Or if the total bonus amount (from bonuses and Free Spins winnings) is greater than the deposit amount made to claim the offer, the offer will carry a wagering requirement of sixty (60) times on the bonus amount only.
   35. We have 3 different types of wagering that we apply to our bonuses. Unless otherwise stated the bonus has standard wagering terms. Games that are included within the below wagering groups count towards the wagering requirements of a bonus:
       1. Standard wagering: bets placed in any game except Slots and Scratch games do not count towards the wagering requirements.
       2. Mixed wagering: 10% of bets placed in non-Slots or Scratch games count towards your wagering requirements.
       3. Special Mixed wagering: 50% of bets placed in non-Slots and Scratch games count towards your wagering requirements. Special Mixed wagering is only available on special occasions and to players of certain statuses.
   36. When the bonus is added to your account the amount of wagering required is converted to bonus redeem points. The table below shows how much a player must wager in each currency to earn one bonus point.
       

       	0.5 Points
       EUR	1.00
       GBP	1.00
       USD	1.00
       CAD	1.00
       AUD	1.00
       DKK	10.00
       SEK	10.00
       NOK	10.00
       ZAR	10.00
       RUB	70.00
       THB	50.00

   37. Wagering only counts for one bonus at a time according to the following rules:
       1. If there are bonuses restricted to a specific game or games, wagering will contribute to these bonuses first if that specific game is played.
       2. If multiple bonuses are active with different wagering conditions, the wagering will be applied to the relevant bonus first in date order
       3. If there are two active bonuses with identical conditions, wagering will contribute to the bonuses in date order.
       4. Please note that you will always first wager your real money funds and only when they are fully wagered, you will then start wagering your Bonus Balance.
   38. If a bonus has not been used (turnover requirement met or lost) within 30 days, the bonus amount will be cancelled and removed from your account unless you have a real money balance.
   39. Unless otherwise stated you have up to 24 hours to meet the wagering requirements for Free Bonuses (non-deposit bonus, refer a friend, free spins received for free) before the bonus and any winnings are removed.
   40. In the case that bonus money is wagered and lost, but not all wager requirements were met, the next deposit made to your account, providing you don’t have any open games, will automatically reset the bonus as Consumed and it will not be necessary to complete the remaining wager requirements. If you want to continue your game session and make sure that your bonus gets Consumed, please contact support after your deposit. Any abuse of this in order to avoid completing bonus wagering will result in all winnings being removed, and your deposit potentially being confiscated.
   41. If you have a bonus consumed/cancelled/expired, either by the system or due to your own request, and the wagering was not completed, all your winnings will be removed including any pending/unclaimed winnings from games/promotions you played whilst you had the bonus.

Irregular Play/Fair Play

1. We reserve the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that a customer is participating in irregular play that We, in our sole discretion deems to be abusive, We reserve the right to revoke the entitlement of such a customer to any promotion.
2. We reserve the right to refuse or void a bonus and/or winnings in the event of funds being cancelled or denied or disputed by any payment service or payment provider or by the user himself.
3. We reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play. The wording ‘Irregular play’ may include but is not wholly restricted to any one or more of the following types of play: Low margin betting, equal betting, zero risk bets or hedge betting are considered irregular gaming when done purposely to exploit bonuses. In addition to this, the following are considered irregular playing patterns:
   1. Increasing the balance then changing the gaming pattern significantly (bet, game type, bet structure, etc) in order to complete the wagering requirements for that bonus.
   2. Using any betting system, or placing even money bets on Baccarat and Roulette.
   3. Wagering to meet an award in one currency, and then changing currency to a stronger currency before the award is added to your account.
4. If We suspect a player has or is abusing a bonus offer/s, either on his own or in association with partners, We reserve the right to rescind the bonus or bonuses, void any winnings and close the relevant player/s accounts.
5. If you have a pending withdrawal at the time of claiming a free bonus the casino reserves the right to void all subsequent winnings from that bonus including the bonus amount.
6. Promotions and bonuses are there to reward our valued players – We have zero tolerance policy on bonus abuse and fraudulent activity. We reserve the right to block bonuses from any player who is deemed to be abusing our promotions. If fraudulent activity or abuse is suspected, We reserve the right to remove bonuses and winnings from the account.
7. Fair play means depositing with the intention of playing / risking the funds you deposited with.
8. Bonuses/Free Spins Winnings with zero wagering are subject to Fair Play. Any player that takes advantage of such offers, and attempts to withdraw without adhering to Fair Play, will have all their winnings confiscated and be restricted from taking any future offers.

Slots.lv Bonus Terms & Conditions

1. One bonus per customer.
2. To qualify for the bonus, a player must redeem the coupon code SLOTS22.
3. SLOTS22 coupon is intended for new players only who have not yet made a real-money wager. Any wins on this coupon from players who do not meet these criteria will be null/void.
4. The $22 No Deposit Bonus is subject to 100X playthrough, as well as a maximum withdrawal amount of $125 on winnings. Any winnings above the $125 based on the bonus will be forfeited upon cash out.
5. No Comp Points can be accrued based on play that results from the $22 No Deposit Bonus.
6. Only activity after the coupon has been redeemed counts toward the bonus requirements.
7. Forfeiting this bonus will result in this bonus and any subsequent winnings associated with this bonus to be removed.
8. Only play on slots, keno and Scratch cards counts towards playthrough requirements for withdrawal, play in any other game while the bonus code is still active will void all winnings.
9. The general rules and policies of Slots.lv and standard Terms and Conditions shall also apply to this promotion.
10. You may also be required to provide documentation proving your identity and that your account information is accurate before being able to cash out your winnings.
11. The $5,000 Welcome Bonus (“Promotion”) is valid from October 20, 2014 at 00:00:01 AM ET.
12. All games contribute to playthough requirements; however, certain games may have a greater contribution than others. For more information please view our wagering contribution chart.
13. The withdrawal of winnings is subject to Slots.lv verification procedures. This can include but is not limited to providing proof of address and government-issued identification. If we are satisfied that you have complied with the Terms, all Anti Money Laundering and fraud-screening requirements, and all rules relating to the Games and any related bonuses, the payout shall be made to you. The manner in which the withdrawal is processed may be restricted, depending on the means by which the initial deposit(s) was/were made to the applicable Account. Without limiting the foregoing, we reserve the right to conclude your withdrawal request by an alternative method or process at our discretion. If, for whatever reason, a payout request cannot be approved, a Customer Service Representative will contact you.
14. Unless otherwise stated in the rules applicable to individual Activities, Games or Bonus promotions, any bonus funds that are credited to your Account (whether as a result of a prize, promotion, redemption or any other reason) shall be subject to playthrough requirements (which will be outlined in the terms and conditions of the Bonus) before the bonus funds (and any associated winnings from the Bonus) can be withdrawn.
15. Bonus programs are intended for recreational players only. Professional players or players considered, in our sole discretion, to be abusing the bonus system by any means may have bonuses revoked and be subject to further sanctions.  Bonus abuse may be defined as (but not restricted to) clients cashing out for the purpose of re-depositing, depositing on top of an existing balance, clients making use of promotional offers without ever using their own funds, clients increasing their balance and then changing their gaming pattern significantly (bet, game type, bet structure or other pattern of betting) to complete any wagering requirements of any Bonus, or creating new Accounts that they are using themselves. Sanctions may be in the form of increased rollover requirements, loss of bonus privileges, balance forfeiture and account close for the offending Account as well as any linked Accounts. We reserve the right to restrict eligibility for special offers and bonuses when necessary. This includes but is not limited to placing geographic restrictions on match bonuses due to bonus abuse.
16. Bonus funds cannot be used on games that do not contribute to playthrough.
17. We do not allow the mixing of No-Deposit bonuses (e.g. Free Chips, Free Spins, Cashback/Insurance Bonuses etcetera) and deposits. If a deposit is made while a No Deposit Bonus is active, the wagering requirements and maximum allowed cash-out of the No Deposit bonus will still apply. The deposit amount will be credited to your balance, however the deposit amount is not considered to be in active play and any subsequent winnings are subject to the wagering requirements and maximum allowed cash-out of the No Deposit bonus until your balance is equal to or less than the deposit amount plus any existing balance available prior to the bonuses redemption.
18. Forfeiting bonuses will result in bonuses and any subsequent winnings associated with the bonus to be removed.
19. Free bonuses are not be redeemed consecutively. If you have redeemed one No Deposit bonus a real money deposit needs to have been made in the interim for you to be eligible to redeem a second No Deposit bonus. Redeeming two or more No Deposit bonuses in a row can result in the removal of subsequent winnings.
20. Bonus funds may not be used with any Live Dealer game and for play in Super Diamond Mine.

GENERAL TERMS AND CONDITIONS

1. The general rules and policies of www.slots.lv shall also apply to the Promotion.
2. Slots.lv has the right to cancel or withdraw the Promotion or change any of its terms at any time and without cause or notice.
3. Bonus funds may not be used in any Live Dealer games.

Jackpot City Bonus Terms & Conditions

1. The Casino is a member of the group of online Casinos proprietary to us (the “Group”). At any point in time the Group may offer Sign-Up Bonuses at any or all of its member Casinos.
2. All new players have 7 days from the date their account was opened to claim their new player sign-up bonus. Thereafter the Sign-Up bonus will be unavailable. Subsequent promotions will be available to the player but the Sign-Up bonus will be considered forfeited.
3. Please note that for the purposes hereof, a “Currency Unit” is a unit of the currency nominated by the Player at the time of his/her registration of his/her Real Account to be the currency to be utilized by such Player when transacting with the Casino.
4. For these promotions ‘Desktop’ refers to an application that runs stand alone in a desktop or laptop computer.
5. Contrast with “software,” which requires the Web browser to run and ‘mobile’ applications that run on HTML5 on smartphones and tablets.
6. The Welcome Bonus will automatically be credited to the Bonus Account upon a successful purchase of 10 currency units or more.
7. Where the Casino does not offer the primary Currency Unit in your country, you will be eligible to play and receive bonuses in any currency of your choosing.
8. If you open multiple accounts you will not be eligible for the Sign-Up Bonus on each account. This and any other Sign-Up Bonus/es are only available once per Player and/or per environment where computers are shared and/or per email address. This offer is not transferable.
9. Once you have received a Sign-Up Bonus at any of the Group’s member Casinos, you are required that to meet additional minimum Play Through Requirements before you are eligible for additional Sign-Up Bonuses at any of the other member Casinos.
10. If a Free Spins Offer is granted to you it must be played through 50 times (50x) before you will be able to withdraw any winnings made using the bonus money portion of your balance. (“Play through Requirement”). For example, if you deposit 100 and receive a 100 credit bonus, the Play through Requirement will be 50 x 100 = 5000. Any winnings attributed to the Cash portion of your balance can be withdrawn at any time, subject to meeting all of these terms and conditions. In the event that a Player has a positive cash balance after the 50x wagering requirement is complete and such Player attempts to make a withdrawal, the withdrawal of winnings derived from the Free Spins will be capped at 100 Casino Credits (in the Player’s currency of play) and the remaining cash balance will be forfeited.
11. The Bonus amount is subject to a minimum play through (wager) of 50 times (50x) by you before it can be transferred from your Bonus Balance to your Cash Balance (“Play Through Requirement”). For example, if you deposit 100 and receive a 100 credit bonus, the Play through Requirement will be 50 x 100 = 5000.
12. You may thus not claim or receive a Free Spins offer at this Casino if you have previously claimed or received a Free Spins offer from another Group member Casino and have not yet wagered such previously claimed or received a Free Spins offer and its associated initial deposit at least 100 times at the Group member Casino that granted you such Free Spins offer. If your Account at this Casino has been credited with a Free Spins offer for which you (in our sole and unfettered discretion) are ineligible, the Casino shall retrospectively void such Sign-Up Bonus and any winnings received by you after the Free Spins offer has been credited to your relevant accounts.
13. Wagering on all games except Roulette, Sic Bo, Craps, Baccarat, Table Poker, Casino War & Red Dog will count towards meeting the Play Through Requirement; however the percentage of the Sign-Up Bonus which may be wagered on certain games will vary as follows*:
    • 100% All Slots, Keno & Scratch Card games (Re-spins on slot games counts 10%)
    • 8% All video/power Pokers (excluding All Aces and Jacks or Better video pokers), all blackjacks (excluding Classic Blackjack)
    • 2% Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers
    • 0% all baccarats, all craps, Red Dog, Sic Bo
    • Wagers placed using the gamble feature 0%
    • All game play MPV (Multiplayer Tournaments) 0%
    • If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.
    • IMPORTANT: the contribution percentages and playthrough requirements may differ per promotion and/or geographical location. In this instance, the percentage amounts and playthrough requirements quoted in the promotion’s Terms & Conditions will apply. Please always refer to the specific Terms & Conditions associated with each promotion to avoid any misunderstanding *Progressive games will contribute to the Play through Requirement as per the game type. For example, Progressive Slots will contribute 100% to the Play through Requirement. ** Please note that wagers placed using the gamble feature will not count towards the Play through Requirement. *** Please note that all game play on MPV (Multi Player Tournaments), will not count towards the Play through Requirement.
14. After fulfilling the total Play through Requirement on your first Sign-Up Bonus you can withdraw from your Cash Balance at any time.
15. This bonus offer expires upon cashin. Any claim made to this bonus after a cashin has been requested, whether pending or paid, will render the bonus void. Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
16. Should a withdrawal be submitted before the free Spins Bonus is credited to the Bonus Account, the bonus will be forfeited.
17. You will be unable to withdraw any amount from your account until you’ve either met the wagering requirements or played through all funds in the Bonus Account. Winnings on bets from the Bonus Account, after the wagering requirements have been met, go straight to the Cash Account.
18. If you do not want any Sign-Up Bonus which has been deposited into your account by the Casino then you are entitled to request that the Sign-Up Bonus be reversed out of your Casino account, subject to no Play Through having taken place on either the initial deposit or associated Sign-Up Bonus. You can do this by contacting Customer support by way of email or live chat, where after the Sign-Up Bonus reversal will take place. If any Play Through has taken place, then that Sign-Up Bonus may not be removed from your account (either by means of withdrawal or a request to the support staff) until the Play through Requirement associated with that Sign-Up Bonus has been met.
19. Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns e.g. playing of equal, zero margin bets or hedge betting, which all shall be considered irregular gaming for Sign-Up Bonus Play Through Requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to your account until such time as the wagering requirements for that bonus have been met. The Casino reserves the right to decide in its sole discretion which activities constitute “irregular play” for Sign-Up Bonus Play through Requirement purposes from time-to-time and to withhold any withdrawals where irregular play has occurred to meet Sign-Up Bonus Play through Requirements.
20. In the event that the Casino believes you are abusing or attempting to abuse a bonus or other promotion, or you are likely to benefit through abuse or lack of good faith from a gambling policy adopted by Us, the Casino Group may at its sole discretion, deny, withhold or withdraw from you any bonus or promotion, or rescind any policy either temporarily or permanently, or terminate your access to the Services and/or block your account. In such circumstances, the Casino shall be under no obligation to refund to you any funds that may be in your accounts other than your original deposit amounts.
21. If the Sign-Up Bonus remains unused in your Bonus Balance for two (2) months or longer from the date the claim was made, the Sign-Up Bonus will be forfeited to the Casino.
22. The Casino Rules, Terms and Conditions apply to this Promotion. In the event of a conflict between these Promotion-specific Rules, Terms and Conditions and the Casino Rules Terms and Conditions, the Promotion-specific Rules, Terms and Conditions shall prevail but only to the extent that the Rules, Terms and Conditions conflict with one another.
23. In the event of any dispute, the decision of the Casino management will be considered full and final. No correspondence will be entered into in this regard.
24. The Casino management reserves the right to end or amend this Promotion at any time without giving notice.