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Betway Casino – Welcome Bonus Terms and Conditions

1. We’re always looking for ways to make your gaming experience easier, we’ve listened to you and understand that players don’t enjoy being tied into wagering requirements or locked into obscure terms. Based on this we’ve introduced our new Flexi Bonus system – these are our new player focused bonuses that give you control over your gameplay like never before.
2. Flexi Bonus allows you to withdraw your current cash balance at any time, regardless of if there are wagering requirements outstanding. It gives you the player the complete flexibility to walk away whenever you want. All our promotions have clear upfront terms and conditions and full terms are only ever one click away.
3. Below you’ll find our helpful FAQ sections with everything that you could want to know about our bonuses:
   1. Quick Guide to Bonuses
   2. Flexi Bonus – How it works
   3. General Bonus Terms and Conditions
   4. Easy Guide to Wagering Requirements and Game Contributions
   5. Advantage Play
4. At Betway we provide our players a number of offers on both sign up and throughout their time playing with us.These include:a) Deposit Bonuses or No deposit bonuses
   b) Free or Bonus Spins
   c) Free bets
5. Before we go into how these can be used we have provided 5 must know facts about our offers:

Quick Guide to Bonuses

1. What is a Flexi Bonus?
2. What are Match Bonuses, Free Credits, Free Bets, Free Spins and Bonus Spins?
3. Are there wagering requirements on my bonus?
4. When can I withdraw?
5. Do I have to take a bonus?

Customers will always need to opt in to receive a bonus. Bonuses are awarded after logging in or after depositing.

1. What is a Flexi Bonus?

Flexi Bonus is the name for any bonus credited to your bonus balance. Essentially it gives you the flexibility to forfeit your bonus balance and withdraw your entire cash balance at any time without being tied in by the wagering requirements of the bonus. All bonuses will have wagering requirements attached which must be cleared before the bonus and any winnings associated in your bonus balance are available for withdrawal. Please refer to the “Easy Guide to Wagering Requirements and Game Contributions” section for more information.

2. What are Match Bonuses, Free Credits, Free Bets, Free Spins and Bonus Spins?

All our bonuses will now be in the form of our new Flexi Bonus – we offer a range of different types of Flexi Bonus explained below:

Match Bonuses are offers that give a customer a certain amount of extra bonus on top of their deposit. All bonuses credited to your bonus balance will be in the form of a Flexi bonus allowing you to withdraw your cash balance at any time and no longer tying you into wagering requirement.

Free Credits are offers that do not require a deposit, they’re added to your bonus balance and as with all bonuses they have wagering requirements associated before the bonus balance and any associated winnings are available for withdrawal.

Free Spins are awarded on a specific slot game or group of slot games after opting in without a deposit being needed to be made. Once awarded, simply load the slot game and select either ‘Use Free Games Now’ to begin play, ‘Use Later’ to use them later or ‘I do not want this Free Game Offer’ to remove the free spins. Winnings from free spins will be paid into your bonus balance in the form of a Flexi bonus.

Bonus Spins are awarded on a specific slot game or group of slot games upon opting in and depositing. Simply load the slot game and as with free spins either select ‘Use Free Games Now’ to begin play, ‘Use Later’ to use them later or ‘I do not want this Free Game Offer’ to remove the free spins. Winnings from bonus spins will be paid into your bonus balance in the form of a Flexi bonus.

Free Bets are given to customers to wager on any sports. Winnings will be paid into your cash balance minus the initial free bet amount and are not subject to any additional wagering requirements.

3. Are there wagering requirements on my bonus?

Wagering requirements apply to all bonuses and winnings from free spins, but not to free bets. Please refer to the “Easy Guide to Wagering Requirements and Game Contributions” section for more information.

Welcome Deposit Flexi bonuses and certain existing customer flexi bonuses – in order to withdraw these bonuses and any associated winnings you must wager an amount equal to 50 x the amount of the bonus awarded. Please always check the terms and conditions of the offer.

New Player No Deposit Bonuses – these are bonuses granted to new players that haven’t had to make a deposit – these bonuses come with 100x wagering. The maximum amount that can be withdrawn from this promotion is £50. Any cash balance over this amount will be removed when you withdraw.

All other Flexi bonuses – In order to withdraw these bonuses and any associated winnings you must wager an amount equal to 30x the amount of the bonus awarded.

Existing player Free or Bonus Spins – Winnings from free or bonus spins are paid into your bonus balance in the form of a Flexi bonus. In order to withdraw your bonus balance you need to wager an amount equal to 30x the winnings from the free spins.

Different games contribute different amounts towards these wagering requirements. Please refer to the “Easy Guide to Wagering Requirements and Game Contributions” section for more information.

4. When can I withdraw?

That’s the best thing about our bonuses, you can withdraw your cash balance at any time! All that happens is you forfeit your current bonus balance at the time of withdrawal. If you don’t want to lose your bonus, simple carry on wagering until you have met the applicable wagering requirements. But remember your cash balance is yours whenever you want it.

We will aim to pay your withdrawal as quickly as possible but withdrawal periods may vary at weekends.

5. Do I have to take a bonus?

Of course not! Every bonus we offer is optional and you will need to ‘opt in’ which means you have to confirm that you want it before we award it. If you change your mind after you have opted in, contact support who will happily remove it for you whether you have started playing or not.
Our Welcome Bonuses

All of our welcome bonuses are Flexi Bonuses. For more information, please see the ‘Flexi Bonus’ section below.

We offer different welcome bonuses depending on how you arrived at our site, each with their own specific terms and conditions. Specific terms relating to our £1000 Welcome Bonus are detailed below.

£1000 Welcome Bonus Terms

Betway offers all new customers a Casino Welcome Bonus. If you opt in, you will get the following bonuses with your first three deposits:
Welcome Bonus 1: 100% Match Bonus up to £250 on your first deposit.
Welcome Bonus 2: 25% Match Bonus up to £250 on your second deposit.
Welcome Bonus 3: 50% Match Bonus up to £500 on your third deposit.
Example:
Make a 1st deposit of £250 and you will receive a £250 bonus.
Make a 2nd deposit of £1000 and you will receive a £250 bonus.
Make a 3rd deposit of £1000 and you will receive a £500 bonus.

1. This offer is only available to new customers at Betway Casino.
2. To qualify for this offer, you must tick the box ‘I wish to receive the Welcome Bonus and accept the Terms and Conditions’ during the registration process.
3. This offer is valid for 7 days from your new Account being registered.
4. If you opt in to receive this offer during the registration process, you will automatically receive a bonus with each of your first three deposits, provided these are made within 7 days of your new Account being registered.
5. If you ticked the box ‘I wish to receive Welcome Bonus and accept the Terms and Conditions’ by mistake, or if you do not want to receive any further bonuses, or if you wish to cancel this offer please contact Customer Support.
6. You will need to make three separate deposits to receive all three bonuses and the minimum deposit required for each is £20.
7. To withdraw each bonus and any winnings associated with it, you need to wager an amount equal to fifty (50) times the applicable bonus granted – i.e. £20 Bonus granted would require £1,000 (50 x £20) to be wagered before the bonus and any associated winnings can be withdrawn. As with all bonuses you can withdraw your cash balance at any time.
8. Play on certain games will contribute a different percentage towards the wagering requirements. Please see the ‘Game Contributions’ section for more details
9. This offer is only valid to the person who registers the Real Account and makes a deposit into it using a credit or debit card or PayPal only. No other payment methods are eligible for the Welcome Bonus. The offer is not transferable.
10. This offer may not be claimed in conjunction with any other promotions currently offered by Betway Casino and is subject to on-going review. Betway Casino reserves the right to amend this bonus offer at any time, including no longer offering this promotion.
11. General Bonus Terms and Conditions apply.

Flexi Bonus – How it works

1. Flexi Bonus is the name of our new bonus system that allows you to withdraw your cash balanceat any time.
2. It works on a principle we call *Bonus to Cash ratio*(BCR). BCR is the percentage split between your total cash balance and your current bonus balance.
3. When you have an active Flexi Bonus and wager on a game, the amount you wager will come from your cash balance and your bonus balance at your BCR ratio at the time of the wager being placed. Winnings are also allocated back to your cash and bonus balance in the same ratio as they were placed.
4. We have set out below some examples to explain this, based on a new customer who has signed up and deposited £20 and received a 100% match bonus (£20 bonus).

Example 1 – Deposit £20 and get £20 bonus
£20 Cash Balance and £20 Bonus balance would be a 50% / 50% BCR
£20 Cash plus £20 Bonus = £40 total balance (50% made up of cash and 50% made up of bonus)
Using example 1 above – If you wager £10, £5 will come from your cash balance and £5 from your bonus balance. If you win £20 from this wager, £10 (50% of the win) will go into your cash balance and £10 (50% of the win) will go into your bonus balance. The £25 cash balance is available for you to withdraw but the £25 bonus balance will be subject to wagering requirements.
Example 2 – Currently have £10 cash and £10 bonus balance and deposit £20 cash with no bonus match
£30 Cash Balance and £10 Bonus balance would be a 75% / 25% BCR
£30 Cash plus £10 Bonus = £40 total balance (75% made up of cash and 25% made up of bonus)
Using example 2 above – If you wager £10, £7.50 will come from your cash balance and £2.50 from your bonus balance. If you win £20 from this wager, £15 (75% of the win) will go into your cash balance and £5 (25% of the win) will go into your bonus balance. The £37.50 cash balance is available for you to withdraw but the £12.50 bonus balance will be subject to wagering requirements.
If you only use bonus as you have no cash balance to wager, your Bonus to Cash ratio (BCR) will be 100%, and therefore all of your wagering and winnings will be debited/ credited from/to your bonus balance.
What happens when I complete wagering on a bonus – when you complete the full wagering on the bonus, your entire bonus balance will be transferred to your Cash balance and become available for you to withdraw.
Remember bonuses still have wagering requirements dependent on the type of bonuses they are. At the time of any associated wagering on your bonus account being completed the entire bonus balance will be transferred to the cash balance.

General Bonus Terms and Conditions

• Free or Bonus Spins are credited to your account, and can be played by loading the game referenced in the promotion, where you will be presented with an option to claim the spins.
• Free or Bonus Spins cannot be exchanged for Free Casino Credits.
• Winnings from Free or Bonus Spins will be credited as a bonus, and are subject to these General Bonus Terms and Conditions.

Easy Guide to Wagering Requirements and Game Contributions
Offers with a requirement of 50x wagering of the bonus value to be converted to cash:
1. Welcome Offer (£1,000 welcome bonus)
i.e – If your first deposit is £100 you’ll get a £100 bonus and would need to wager £5,000 on slots to clear the wagering requirements – remember other games can contribute at different levels so we’ve added an easy to view table below:

2. Certain existing player offers – in these cases the terms and conditions will clearly state the wagering requirements.

Existing player offers 30x wagering contribution
These are offers that you’ll receive once you’ve taken your first three welcome bonuses or new offers given to you post your first 7 days of having an account with us.

As above don’t forget that some games can contribute at different levels so we’ve added an easy to view table below:

Advantage Play
We offer our valued customers promotions and bonuses to reward them. To enable us to continue offering these promotions, we have a zero tolerance policy on activity which is designed to take advantage of our offers in violation of these terms. If any bonus related advantage play occurs, we reserve the right to stop any further bonuses, promotions and/or offers and remove the bonus balance from these and/or linked accounts.
Please also refer to Section 6 and 7 of the General Terms and Conditions.
Examples of advantage play include:

Betway considers all the above Terms to be fair. Should you require any clarification or advice regarding these Terms, please contact Customer Support.

Casinoland Bonus Terms and Conditions

1. All bonuses are limited to one per person, one per household, one per computer or one per IP unless otherwise specified. We reserve the right to close any accounts and void any bets, bonus and winnings if the account was created or used through the use of IP or geolocation masking technologies (including but not limited to VPN, Proxy Servers etc).
2. The deposit and possible winnings connected to the bonus will be locked to the casino until the wagering requirements have been completed.
3. Players from the following countries are not permitted to receive the first deposit bonus and or any deposit bonuses unless otherwise stated: Poland, Bulgaria, Hungary, Romania, Croatia, Ukraine, India, Pakistan, Indonesia, Russia, and Thailand.
4. If not stated otherwise each offer is valid only during the date it was originally sent.
5. All casino bonuses need to be wagered at least 40x unless otherwise stated. For example, if you received a bonus of €50, you will need to make bets of €2000 to complete the wagering requirements. Some games do not contribute 100% towards wagering requirements as stated in term 6.
6. Some games contribute a different percentage towards the wagering requirements:
   1. -Video slots and other games: 100%*/**
   2. -Classic slots: 75%
   3. -All Blackjack, Roulette, Live Casino, Table and Video Poker games: 5%*
   4. *The following games are excluded when using a bonus balance: Classic Blackjack, all Baccarats, all Craps, Red Dog and Sic Bo. Big Bad Wolf, Steam Tower, Blood Suckers, Devil’s Delight™, Mega Joker, Robin Hood, Pearls of India, Tower Quest, Kings of Chicago, Jackpot 6000, Super Monopoly, Castle builder, Castle builder 2, Dead or Alive, Champion of the Track, Scrooge and The Wish Master, All Aces Video Power Pokers, Jacks or Better Video Power Pokers.
   5. **The use of bonus funds purely to progress through the bonus stages is prohibited. This includes but is not limited to games such as Scrooge, Devil’s Delight, Champion of the Track, Robin Hood, The Wish Master, Castle Builder, Castle Builder 2 and Tower Quest can result in the winnings being voided.
7. We reserve the right to withhold any withdrawals and/or confiscate all winnings for irregular or abusive play when playing with bonus tied funds, if players are found to have committed or attempted to commit bonus abuse, Casinoland reserve the right to exclude the Account Holder from any future promotional offers, and terminate the Account Holder’s account with immediate effect.
8. *Irregular or abusive play with bonus funds includes, but is not limited to:
   1. -Exceed maximum bet
   2. -Breach of bonus terms and conditions
   3. -Opening of multiple accounts to claim multiple bonuses
   4. -Betting on low risk roulette bets which include any outside spread combination on covering 25 or more of the numbers on the table or betting Red and Black, Odd or Even.
9. Until the wagering requirements have been met, the maximum bet that can be placed with bonus tied funds is €5. This includes double up wagers after the game round has been completed. For example, wagering winnings from X game round on red/black.
10. Should you play on the excluded games (0%) before meeting the wagering requirements, you agree that Casinoland hold the right to void any winnings made from such games at its discretion.
11. Players can request a withdrawal of their deposited amount prior to meeting the wagering conditions. However, the bonus balance will be forfeited.
12. All deposit and free cash bonuses will expire after 30 days.
13. Bonus funds and associated winnings will be forfeited upon expiry of the bonus.
14. Bets are deducted from the player’s cash balance. If no cash balance is available, then the bet placed is deducted from the player’s bonus balance.
15. Bonuses can be removed prior to any wagering conditions being met. Please contact Casinoland support or use the forfeit button under the “My Account”.
16. Only one bonus can be claimed at one time. Deposit related bonuses cannot be “stacked”.
17. Winnings from “free spin” or “bonus” features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will be removed.
18. Players using Skrill or Neteller will be excluded from the welcome bonuses. Future bonuses can be claimed using these payment methods.
19. Casinoland management reserve the right to void any bonuses and/or winnings obtained by fraudulent behaviour. Casinoland have a zero-tolerance policy on bonus abuse and bonus related fraudulent activity. If any bonus abuse or bonus related fraudulent activity is suspected, we reserve the right to stop any further bonuses and promotions to a players account.
20. Casinoland management have the right to update these terms at any time.

No deposit bonuses

No-deposit bonuses are capped to a maximum withdrawal of €100. Any balance exceeding this amount will be removed from the account.

Free spins bonuses

1. Casinoland may offer promotional bonuses for X amount of game spins for a pre-defined deposit amount, across specified video slots. The coin and line value per spin will be pre-defined and you will not be able to change it.
2. Winnings from any spin related bonus will be credited to your bonus balance, which is subject to the standard bonus terms and conditions, as outlined above.
3. Once a spin bonus has been awarded, you have 7 days to use the spins before they expire and are removed from your account.
4. Casinoland offers two types of spin bonuses:
5. No deposit (Free Spins): When no deposit is required to claim the spins. Winnings from this type of offer are capped to a maximum withdrawal of €100. Any balance exceeding this amount will be removed from the account.

Deposit needed: when you are required to deposit before you can claim the advertised spins. The deposit required will vary and you should read the terms on the promotional offer. If not otherwise stated, €50 is the default minimum to claim “deposit needed” spins.

Welcome bonus

1. To claim the welcome bonus or any deposit bonus, you must select the bonus when making a deposit.
2. The welcome bonus is only available across your first four deposits.
3. Deposit 1: 100% match up to €200, Deposit 2: 50% match up to €200, Deposit 3: 25% match up to €200, Deposit 4: 25% match up to €200.
4. A minimum deposit of €10 is required to claim any deposit or reload bonus.

Tuesday Spotlight Special

1. Promotion runs every Tuesday between 00.00 and 23.59 (Local time).
2. Minimum deposit to claim 50 Free Spins is €50.
3. Bonus cannot be claimed in conjunction with other bonuses.
4. Deposit must be wagered 1x before making a withdrawal.

1. The casino reserves the right to request documentation for the purpose of identity verification at any time; prior to granting any deposits or withdrawals, or upon suspicion of fraudulent activity by the player. Accounts under fraud investigation may have their accounts suspended and winnings frozen indefinitely until the investigation period is over.
2. The bank may charge a fee to the player to cover payments made by bank wire.
3. The minimum withdrawable amount is $100 and, while planning their withdrawals, the Player should keep in mind that the Casino’s has withdrawal limits.
4. The Daily Withdrawal Limit of the Casino is $500 (£500, 500€, or ZAR 5,000)while the weekly limit is $2,000 (£2,000, 2,000€, or ZAR 20,000) per week.
5. The Casino reserves the right to divide some payments into multiple installments and send them over a stated period of time. The VIP clients can have custom withdrawal limits. To learn more, please contact our Support Service.
6. Players winning a sizeable amount deemed to be worthy of publicity by the casino agree to make themselves available for any event arranged by SC in relation to that win. SC will at all times respect the player’s privacy in this event.
7. The casino reserves the right to use your first name and first initial of your surname (e.g. John S.) in any casino announcement regarding winning results.
8. Any winnings accrued from a technical malfunction of the software or casino, will be voided and removed from the player’s account. Any deposit(s) involved will be refunded to the player’s account and may be cashed out for the original deposit(s) amount.
9. The casino reserves the right to deny winnings if you have been designated as a bonus abuser, playing no or low-risk strategies in order to withdraw promotional money; if you have not played at the Casino for personal entertainment only (i.e. if you systematically employ betting systems to beat the casino); or if your personal information is found blacklisted in our casino-industry-wide security database. Any deposit associated with the above situations will be returned to the player’s casino account or will be refunded by the casino.
10. Please be aware that only residents in the United Kingdom may opt for the British Pound (GBP) currency. Winnings that occur in British Pounds will only be paid in the same currency to legal residents within the UK.
11. Winnings can be void if player account is in any way linked to other account(s) where chargeback(s) have been placed within the inter-casino security network.
12. In order to request a withdrawal, our system requires a verification deposit of the minimum amount ($/€/£25) or (R250) into the casino with the same method that you will use to withdraw. This is done in order to link your withdrawal method account with your casino account. This verification deposit should be wagered once before it can be cashed out unless you claim a bonus with this deposit.

If a player deposits with a credit card he/she is required to have a Security Form and Faxback Form documents in order to process a cash-out, and there may be a waiting period of up to 10 days before withdrawal is processed.