Crown and anchor

ll the amounts shown in € (EURO) or $ (US DOLLAR) are also applicable to CAD, NZD and AUD. For NOK, SEK and DKK the amounts are multiplied by 10.

In case of any discrepancy between the non-English version and the English version of these Bonus Terms & Conditions, the English version shall prevail.

If it is not stated otherwise or not mentioned in the promotional terms and conditions, the following General Bonus Terms and Conditions apply:

1. MONEY BONUS

1.1. Read before you claim your bonus

Only one bonus can be held at a time. Before claiming your bonus, please make sure that you don’t have another active bonus on your account, otherwise it will be automatically cancelled when new bonus is activated.

Tip: If you wish to cancel your current bonus yourself, you can do it by pressing on ‘x’ next to the bonus balance and confirming your choice.

If the deposit bonus does not appear on your account when it should have been added, do not make any bets, contact the Casino support staff and you will be notified when the bonus is credited to your account.

Free signup bonuses can only be claimed once per person (one offer per household address, IP, email address, telephone number, payment method). Players using a shared computer can only have one account per computer or IP address. In case of accounts found to be sharing the details previously mentioned, Casino reserves the right to confiscate the funds on the accounts and/or block the accounts.

Important 1: Do not create more than one account. The Casino does not allow multiple accounts. To avoid bonus abuse the Casino reserves the right to refuse to allow the customer to participate in promotions or block customer’s account/s in case there is any suspicion that the customer may hold multiple accounts.

1.2. How to use the Bonus

Bonuses can be used only in video slots of specific game studios. All bonus eligible game icon images are marked with ‘bonus’ badge. These are video slots from the following game studios: BetConstruct, Endorphina, Habanero, iSoftBet, NetEnt, Playson, Pragmatic.

Note: Due to different country regulations some bonus supporting games might not be legally available for customers from specific countries. Refer to paragraph 8.4. of the Casino’s Terms and Conditions.

Important: This paragraph does not apply to wagering of winnings from free spins. Please refer to Paragraph 2 (Bonus free spins).

1.3. How to withdraw winnings from the Bonus

All bonuses have specific requirements that need to be met before the bonus and all winnings become available for withdrawal. For deposit bonuses, the gaming amount is required to be wagered 35 times in bonus eligible games while free bonuses are required to be wagered 99 times, unless stated otherwise in the promotional description. If the bonus requirements are not met during the 7 days after the bonus was activated, the bonus will expire.

Important 1: Please be aware that the maximum bet allowed per game round during bonus play is 8% of the value of the bonus credited to your account, but not higher than 5 EUR/USD/GBP/AUD/CAD/NZD or 50 SEK/NOK/DKK until such a time as wagering requirements have been met. If upon withdrawal, during the review of transactions, it appears that this term is breached, the bonus and all resulting winnings may be void.

Since withdrawals are not available while the bonus is active, both the bonus and the deposit will be locked on the Bonus Balance until wagering requirements are met. For the benefit of the player, any amount deposited above the maximum amount on which a percentage bonus is awarded will not be held under any wagering requirement and will remain on the real money balance. When the bonus requirements are met, the bonus balance will be automatically moved to the real money balance. However, the withdrawal can still be made, but it will permanently deactivate the bonus and cancel all winnings made by using it. Also, please be aware that when using a bonus, your deposited funds will be spent before the bonus, and the withdrawal will only be available if there are enough funds for a minimum allowed withdrawal. For payment limits refer to the Banking page.

Winnings from using bonuses are subject to limitation, if necessary. Winnings from deposit bonuses may be limited to the deposited amount multiplied by 10. If the deposited amount is higher than required to claim a full bonus, only the required deposit amount will count. Free bonuses winnings may be limited to 50 EUR/USD/GBP/AUD/CAD/NZD or 500 SEK/NOK/DKK. For the customer’s convenience, a bonus payout can be automatically adjusted to a maximum allowed amount upon successful bonus conversion, if necessary.

Paragraph 5 applies.

2. BONUS FREE SPINS

• Customers have to accept free spins when they launch the game, by clicking on the green check mark, otherwise free spins will be cancelled.
• Bonus free spin offers are not available to customers from the following countries: Australia, Belgium, Bulgaria, Cayman Islands, Columbia, Czech Republic, Denmark, Estonia, Iran, Iraq, Israel, Italy, Romania, Saudi Arabia, Singapore, Slovakia and Spain.
• Free signup bonus free spins are only available to customers from Austria, Canada, Finland, Germany, Ireland, Mexico, New Zealand, Norway, Switzerland.
• Winnings from bonus free spins are paid in bonus money.
• Bonus money made during bonus free spins can be wagered only in slot games of the Booming Games game studio.
• Maximum bet allowed per game round during bonus play is 5 EUR/USD/GBP/AUD/CAD/NZD or 50 SEK/NOK/DKK. For customer convenience bets exceeding this amount may be not allowed by the system and error may occur.
• For deposit free spin bonuses, winnings are required to be wagered 35 times in bonus eligible games while winnings from free bonus free spins are required to be wagered 99 times, unless stated otherwise in the promotional description. Until wagering requirements are met, free spin bonus will remain on bonus balance.
• Winnings from using bonus free spins are subject to limitation, if necessary. Winnings from deposit bonus free spins may be limited to the deposited amount multiplied by 10. Free bonus free spins winnings may be limited to 50 EUR/USD/GBP/AUD/CAD/NZD or 500 SEK/NOK/DKK. For the customer’s convenience, a bonus payout can be automatically adjusted to a maximum allowed amount upon successful bonus conversion.
• If customer claims bonus free spins in a combo with a money bonus/es, limitation of winnings will apply to whole package.
• Only one free spin bonus can be held at a time. Before claiming your bonus free spins, please make sure that you don’t have another active bonus free spins on your account, otherwise they will be automatically cancelled when new bonus free spins are activated.
• Bonus free spins are valid for 7 days after credited and will expire if not used during this period.
• If customer, who claimed bonus free spins in combo offer with a bonus, chooses to forfeit their bonus, all unused free spins and winnings from used free spins may be voided.
• Free signup bonus free spins can only be claimed once per person (one offer per household address, IP, email address, telephone number, payment method). Players using a shared computer can only have one account per computer or IP address. In case of accounts found to be sharing the details previously mentioned, Casino reserves the right to confiscate the funds on the accounts and/or block the accounts.
• Paragraph 5 applies.

3. REAL MONEY FREE SPINS

• Customers have to accept free spins when they launch the game, by clicking on the green check mark, otherwise free spins will be cancelled.
• All real money free spins require deposit to be made to claim them. Required deposit will vary on the promotion. If not otherwise stated, any supported deposit amount will count.
• Winnings from real money free spins are paid in real money with no wagering requirements attached.
• Real money free spin offers are not available to customers from following countries: Belgium, Cayman Islands, Denmark, Iran, Iraq, Israel, Saudi Arabia.
• Real money free spins cannot be stacked. If you have active real money free spins, consider using them before claiming another, otherwise all unused free spins will be void.
• Real money free spins are valid for 7 days after credited and will expire if not used during this period.
• If customer, who claimed real money free spins in combo offer with a bonus, chooses to forfeit their bonus, all unused free spins and winnings from used free spins may be voided.
• To withdraw winnings from real money free spins, amount of the deposit that triggered real money free spins has to be wagered at least 5 times in slots, arcades, or jackpot slots.
• Paragraph 5 applies.

4. CASHBACK / REBATE TERMS

4.1. What rebate is and how it works

Rebate is a kind of refund, not full of course, but partial. It returns a share of what you lost on the previous day.

There are no limitations to the maximum allowed rebate payment you can receive, but to receive it, you have to generate minimum specified rebate payment amount in a single game during a day. This is the only requirement.

4.2. Things you should know

Note: The default bonus conversion rates at the Casino do not apply to cashback. All cashback calculations are only done in EUR.

Tip: Cashback or rebate is a great alternative to bonuses because it does not bind you to any requirements or rules. It is paid in wager free money straight to your real money balance and without any limits.

Important: Only finished game rounds will count towards rebate calculations. Leaving unfinished game rounds to impact rebate payments is viewed by the Casino as promotional abuse. Winnings from such rounds will be void prior to withdrawal.

Paragraph 5 applies.

5. TERMS THAT APPLY TO ALL PROMOTIONS

5.1. Promotional Abuse

The Casino has a zero tolerance policy towards promotional abuse and offer-related fraudulent activity on accounts. Promotions at the Casino are intended as reward to regular and valued customers. In order to continuing giving the best possible offers to valued customers, it is necessary to ensure that promotional abuse does not take place. Accordingly, before any withdrawals are processed, all play will be reviewed for irregular playing patterns that may constitute promotional abuse.

Examples of promotional abuse may include, but are not be limited to:

• Equal, zero or low margin bets or hedge betting.
• Decreasing your stake amount by 40% or more (compared with your maximum bet since the award of the bonus) after a large win for the purpose of clearing wagering requirements while a bonus is still active.
• Two tier betting (where large bets are placed on high variance games or outcomes, before switching to lower variance games or outcomes to clear wagering requirements).
• Affiliate CPA or revenue share abuse.
• Using a proxy or a VPN or masking IP your address.
• Using more than one account.
• Playing more than one game at a time.
• Wagering of bonus money on excluded games.
• Re-starting unfinished game rounds in bonus video slots after the bonus was lost or expired.
• Bonus stacking (where multiple deposits are made to claim multiple bonuses or free spins, before original bonus or free spin wagering requirements are met)

Players agree that games may become open to abuse against best efforts of the Casino to limit such abuse. Should such situation arise, the Casino will to the best of its ability to impose specific conditions in relation to awarded offers and will expect the user to act within the boundaries of reason and refrain from employing game play with intent to abuse said offer.

5.2. Other

• All promotion launch and expiration dates are in UTC (Coordinated Universal Time).
• The Casino reserves the right to review transaction records and logs at anytime. If, upon such review, it appears that customer/s are participating in strategies that the Casino deems to be abusive, the Casino reserves the right to revoke the entitlement of such customer to the promotion or block the customer’s account.
• If a customer is deemed by the Casino to use any form of promotional offer or bonus to intentionally create a positive expected or estimated value, any credited bonus amounts shall be cancelled and subtracted from the customer’s account.
• All the promotional offers are at the sole discretion of the Casino and may be cancelled, edited or expire at any time. It is the customer’s responsibility to follow any changes.
• The General Bonus Terms are subject at all times to Terms and Conditions.

BitStarz Bonus Terms & Conditions

NO DEPOSIT BONUSES TERMS AND CONDITIONS

1a.  The maximum winnings that will be paid out resulting from a free bonus or free spins without deposit (eg. the 20 free spins upon registration, Wednesday Free Spins Drops, Second Chance Spins, Friday Loyalty Bonus (exception VIP players who have specifically been set on a VIP Cashback Deal as part of their Friday Loyalty Bonus)) will be 100 EUR/USD/CAD/AUD/NZD/USDT, 1,000 NOK, 0.3 BCH, 3 LTC, 0.3 ETH, 30,000 DOGE, 400 PLN, or 6,000 RUB. In regards to BTC players, the maximum winnings that will be paid out resulting from a free bonus or free spins without deposit will be 30 mBTC. Any winnings exceeding this amount will be forfeited.

1b.   The Wagering Requirements for Free and Registration bonuses are forty (40) times the Bonus sum awarded to you, unless stated otherwise in the supplemental Terms and Conditions. (For Registration bonuses, extra spins, free spins and free bonuses which require NO deposit, note that no winnings at all may be withdrawn/transferred until you have transferred at least 20 EUR/USD/CAD/AUD/NZD/USDT, 200 NOK, 1,000 RUB, 0.14 BCH, 0.38 LTC, 9,500 Dogecoin, 2,000 JPY, 80 PLN, 0.14 ETH, or 0.005 BTC (or currency equivalent) into your Player Account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn/transferred until the wagering requirements have been met.)

2a.   For no deposit bonus withdrawals, we reserve the right to request a KYC. Regarding the KYC (Know Your Customer), the following documents may be needed for verification: One government approved identity card (ID card, passport and driver’s license) with a picture, as well as proof of residency such as a utility bill (which is not older than 2 months). If your deposit method was via a credit card we will require a scanned copy of the credit card (front and back) which you used.

2b.   General bonus terms and conditions apply.

3. Players requesting a withdrawal of money won with a no deposit bonus cannot do so via bank transfer.

4. Players with disposable email addresses are not eligible for any free spins without deposit. If a player despite this would receive free spins without a deposit being made, all winnings from the spins will be confiscated.

5. In order to receive any no deposit free spins as part of the registration process, you need to verify your account via email. On some occasions, a SMS verification will be required.

6. Players from the following countries are not eligible for the no deposit free spins: Albania (AL) Algeria (DZ) Angola (AO) Austria (AT) Bahrain (BH) Bangladesh (BD) Belarus (BY) Benin (BJ) Bosnia and Herzegovina (BA) Botswana (BW) Bulgaria (BG) Burundi (BI) Cameroon (CM) Cape Verde (CV) Chad (TD) Comoros (KM) Croatia (HR) Czech Republic (CZ) Côte d’Ivoire (CI) Djibouti (DJ) Egypt (EG) Equatorial Guinea (GQ) Eritrea (ER) Ethiopia (ET) Gabon (GA) Gambia (GM) Georgia (GE) Germany (DE) Ghana (GH) Greece (GR) Guinea (GN) Guinea-Bissau (GW) Hungary (HU) India (IN) Indonesia (ID) Iran (IR) Iraq (IQ) Islamic Republic of (IR) Jordan (JO) Kazakhstan (KZ) Kenya (KE) Kuwait (KW) Lebanon (LB) Lesotho (LS) Liberia (LR) Republic of North Macedonia (MK) Madagascar (MG) Malawi (MW) Malaysia (MY) Mali (ML) Mauritania (MR) Mauritius (MU) Moldova Republic of (MD) Mongolia (MN) Montenegro (ME) Morocco (MA) Mozambique (MZ) Namibia (NA) Nepal (NP) Netherlands (NL) Niger (NE) Nigeria (NG) Oman (OM) Pakistan (PK) Palestine State of (PS) Philippines (PH) Poland (PL) Portugal (PT) Romania (RO) Russia (RU) Rwanda (RW) Sao Tome and Principe (ST) Senegal (SN) Serbia (RS) Seychelles (SC) Sierra Leone (SL) Slovakia (SK) Slovenia (SI) Somalia (SO) South Sudan (SS) Sudan (SD) Swaziland (SZ) Sweden (SE) Syrian Arab Republic (SY) Tanzania United Republic of (TZ) Thailand (TH) Togo (TG) Tunisia (TN) Uganda (UG) Ukraine (UA) United Arab Emirates (AE) United Kingdom (GB) Vietnam (VN) Yemen (YE) Zambia (ZM) and Zimbabwe (ZW)

FREE SPINS TERMS AND CONDITIONS

1. When it comes to the 180 additional Free Spins that are a part of the welcome package. A minimum of 20 EUR/USD/CAD/AUD/NZD/USDT, 200 NOK, 1,000 RUB, 0.02 BCH, 0.025 LTC, 1000 Dogecoin, 0.02 ETH, 80 PLN, or 0.006 BTC is required to receive the free spins. You also need to wager the amount once within 24 hours.

2. You do not have to enter a bonus code to qualify for free spins.

3. Any winnings generated from free spins will be awarded with a wagering requirement of 40 (forty).

4. To activate your free spins you must access and open the game within 1 day of them being credited, otherwise they will expire.

5. Once your free spins have been activated you must complete all game rounds within 1 days otherwise they will expire.

6. BitStarz reserves the right to cancel or amend these terms & conditions at any point without any prior notice.

7.

The 180 Free Spins that are being credited as a part of our welcome package will be credited in increments of 20 per day for 9 days straight (as long as the player qualifies and meet all the requirements for the promotion). The first 20 Free Spins will be credited 23 hours after your first deposit and then in 24 hour increments following the first crediting. Please note, cancelling any part of the welcome package at any stage prior to completion, will forfeit the rest of the offer.

8. Where Wolf Gold is available, free spins will be credited on that game as a part of the welcome package. If Wolf Gold is not available due to currency or country restriction, free spins will be given on Fruit Zen or Boomanji.

9. The minimum deposit to receive 20 Wednesday Free Spins is 30 EUR/USD/CAD/AUD/NZD/USDT, 300 NOK, 1,500 RUB, 3,800 JPY, 8 mBTC, 0.2 BCH, 0.2 ETH, 120 PLN, 15,000 Dogecoin, 1 LTC.

10. The minimum deposit to receive 80 Wednesday Free Spins is 80 EUR/USD/CAD/AUD/NZD/USDT, 800 NOK, 4,000 RUB, 10,000 JPY, 20 mBTC, 0.5 BCH, 0.5 ETH, 350 PLN, 40,000 Dogecoin, 2.5 LTC.

11. The minimum deposit to receive 200 Wednesday Free Spins is 160 EUR/USD/CAD/AUD/NZD/USDT, 1600 NOK, 10,000 RUB, 20,000 JPY, 40 mBTC, 1 BCH, 1 ETH, 680 PLN, 80,000 Dogecoin, 5 LTC.

GENERAL BONUS TERMS AND CONDITIONS

1. All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, NETeller etc), IP, and shared computer, e.g. public library or workplace.

2a. We reserve the right to not pay players using disposable email addresses

2b. Players from the following countries are not eligible for any promotional offer: Greece (GR), Hungary (HU), Mauritius (MU), Slovenia (SI), Sweden (SE), Croatia (HR), Bosnia and Herzegovina (BA), Republic of North Macedonia (MK), Austria (AT) Montenegro (ME), Albania (AL) and Serbia (RS)

2c. We reserve the right to lower the percentage of the Monday Reload bonus to a 25% bonus for players who we deem have received an un-proportionate level of bonuses based on their bonus release to deposit ratio.

3. To claim the deposit welcome bonus or any deposit bonus (excluding free spins), the user must make a minimum deposit of 20 EUR/USD/CAD/NZD/USDT, 200 NOK, 300 RUB, 0.01 BCH, 0.025 LTC, 1,000 Dogecoin, 0.01 ETH, 80 PLN, or 0.5 mBTC.

4. Once the first step of the welcome package is activated, the customer can then switch currency as follows, i.e. if a player deposits €20 and activates the first step of welcome package, he can then claim the second step by depositing in bitcoins.

5. All bonuses (unless otherwise specified) need to be wagered 40 (forty) times before the funds can be withdrawn.

6. Please note that different games contribute to a different percentage towards the wagering requirements. Slots contribute 100% (aside from excluded ones and classic slots, see below), while all table games and video poker contribute 5% (live games do not contribute).

7. The following games do not contribute towards the completion of the wagering requirement of a bonus: Immortal Romance, Aliens, Mega Moolah, Ragnarok, Pocket Dice, Lucky Angler, Eggomatic, Big Bang, The Dark Knight, Peek-A-Boo, Tomb Raider, The Dark Knight Rises, Forsaken Kingdom, Scrooge, Secret of the Stones, Terminator 2, Champion of the Track, Robin Hood, Tomb Raider 2, Queen of Gold, Castle Builder (II), Game of Thrones, Playboy, Ozwin`s Jackpots, Vampire: The Masquerade – Las Vegas, Pimped, Tut`s Twister, Stardust, Divine Forest, 300 Shields, Super Fast Hot Hot Respin, Wolf Hunters, Tree of Fortune, Bikini Party, MegaBoy, Pearls of India, Sea Hunter, Eye of the Kraken, Double Dragons, Hot Ink, Pumpkin Patch, Art of the Heist, Dragon Dance, Wild Orient, Retro Reels, Retro Reels Extreme Heat, Retro Reels Diamond Glitz, Craps, Max Quest: Wrath of Ra, Pinocchio, Split Way Royal, Super 7 Blackjack, Tens or Better, Three Card Rummy, Triple Edge Poker, WhoSpunIt Plus, Zoom Roulette, VIP European Roulette, London Hunter, Reel Steal, Robin Hood: Shifting Riches, Single Deck Blackjack Professional Series, The French Roulette, TXS Hold’em Professional Series, Jackpot Jester 200000, Golden Legend, Happy Halloween, MULTIFRUIT 81, Royal Masquerade, Tower Quest, Hugo 2, Astro Legends: Lyra and Erion, Beautiful Bones, Cool Buck, Medusa, Reel Gems, Spectacular Wheel of Wealth, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth, Wheel of Wealth Special Edition, Book of Oz, Alchymedes, Dark Vortex, Holmes and the Stolen Stones, Jokerizer, Spina Colada, The Dark Joker Rizes, Vikings Go Berzerk, Vikings go to Hell, Wicked Circus, Scarab Treasure, Rage to Riches, Gems Odyssey, Cazino Cosmos, Baker’s Treat, Lemur Does Vegas, Zombie Hoard, Bookie of Odds, Scudamore’s Super Stakes, Sugar Pop and Sugar Pop 2: Double Dipped, Fruitbat Crazy, Santa’s Village. All Belatra slots are excluded as well, except: Venetian Rain, Customs Storage, Jingle Bells, 7 Days of the Spanish Armada, Neptune’s Kingdom, Dracula Riches.

Bloodsuckers, Bloodsuckers touch, Kings of Chicago, Simsalabim, Zombies, Jack Hammer, Jack Hammer 2, Jack Hammer 2 touch, Demolition Squad, Steam Tower, Reel Rush, Reel Rush touch, Muse: Wild Inspiration, Victorious, Victorious touch, Ghost Pirates, Johnny the Octopus and Mega Gems contribute at a 50% rate. Jackpot 6000, Mega Joker, Gypsy Rose and Safari contribute at a 75% rate.

Kindly note that Ninja, Dr. Jekyll & Mr. Hyde, Devil’s Delight, The Wish Master, Dead or Alive, Pimped, Stardust, Pinocchio Vampire: The Masquerade – Las Vegas and Jackpot Games are not able to be played with bonus money.

8. Players can request a withdrawal of their deposited amount prior to meeting the wagering requirements. However, the bonus amount and winnings will be forfeited as a result. Please note that when playing with a bonus, real money gets exhausted first.

9. All deposit and free cash bonuses will expire after 30 days, unless otherwise stated.

10. Bonus funds and winnings will be forfeited upon expiry of the bonus.

11. When betting, placed bets are deducted from the player’s cash balance. However, if no cash balance is available the bet placed will be deducted from the player’s bonus balance.

12. Until the play through requirements have been met, the maximum bet that can be placed is 5 EUR/USD/CAD/AUD/NZD/USDT, 50 NOK, 0.01 BCH, 0.01 ETH, 1,000 Dogecoin, 0.1 LTC, 20 PLN or 300 RUB. When it comes to Bitcoin players the maximum bet is 1 mBTC. This includes double up wagers after the game round has been completed, for example, wagering winnings from X game round on red/black.

13. Any bonus can be removed prior to any wagering conditions being met. Please contact BitStarz support to learn more or use the forfeit button under ’Bonuses’.

14. Only one bonus can be claimed at a time. Deposit related bonuses cannot be “stacked”. Bitstarz.com management reserve the right to void any bonuses and/or winnings obtained by fraudulent behavior.

15. Any “free spin” or “bonus” winnings resulting from bonus funds after the bonus has been wagered, lost or forfeited shall be removed.

16. All withdrawals will be subject to an internal audit before being processed. BitStarz reserves all rights to void Bonuses or any winnings for failed audits. Player hereby consents in advance to same.

17. If, upon such a review, it appears that a Player(s) are participating in strategies, taking advantage of any software or system bug or failure, or participating in any form of activity that BitStarz, in its sole and complete discretion, deems to be abusive (‘Promotion Abuse’), BitStarz reserves the right to revoke the entitlement of such a Player to receive or benefit from the promotion (and/or withhold the pay out of the proceeds of such abuse to the Player/s in question). Only fully settled bets (i.e. bets that result in a win or loss) will be counted towards wagering.

18. Multiple accounts are not permitted. Creating more than one accounts with BitStarz in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.

19. Bonus round and free spins do not qualify for the jackpot bonuses pursuant to casino software provider rules. Only real money rounds qualify for the jackpot bonuses.

20. Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same hand to create “action” with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk bets include betting on red and black simultaneously in Roulette, and betting player and banker simultaneously in Baccarat. Players who are found to be adopting these practices risk of having their bonus and winnings confiscated.

21. If it’s discovered that a group players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, BitStarz management will at it’s own discretion have the mandate to confiscate bonus winnings and/or deposit.

22. If not stated otherwise, bonus money derived from free spins given on Bgaming games can only be wagered on other Softswiss games.

23. If, while playing at BitStarz Casino, you win a sum regarded by BitStarz Management as worthy of publicity, you agree to make yourself available for any event of such nature arranged by BitStarz. While BitStarz protects all personal data entrusted to us, we reserve the right to use first names and the first initial of the last name in any BitStarz announcement about promotion results or on the website or lobby.

24. Regarding the bonuses and promotions, all times and dates are stated in CET/CEST.

25. When accepting a deposit bonus, kindly remember that your deposit is locked with the accepted bonus. This means that you have two options, either to complete the wagering requirement of the bonus, or cancel the bonus. If you choose to cancel the bonus, the bonus and all winnings attributed to the bonus will be lost. Wagering with both the bonus money and your deposited cash will count towards the wagering requirement.

26. In the event of any dispute, the decision of BitStarz will be final.

27. Kindly note that it’s not allowed to use bonus funds purely to progress through the bonus stages and then final stages completed with cash bets when bonus funds have been released or forfeited. If such tactic is adopted, BitStarz reserves the right to confiscate the winnings.

28. Kindly note that if your balance drops below $0.05 or currency equivalent, the bonus will be forfeited. Furthermore, the adoptation of “Bonus Hunting” by reaching a bonus feature, exiting the game to later go back and play the feature is not permitted either. Doing this could result in confiscation of winnings related to this.

29. The BitStarz and Conditions as published on the Website (and updated from time to time) are in English and it is the English version of these Terms and Conditions that form the basis of these Terms and Conditions only. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.

TERMS, CONDITIONS AND GENERAL PROVISIONS OF THE WEEKLY RACE BY 22BET

QueenVegas Bonus Policy

This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.

This Bonus Policy is written in English. If this Bonus Policy is translated into another language, the English version will prevail.

General Terms

1. 1. If, at any point in time, after reading this policy something is not clear, or you would like to be blocked from receiving our bonuses and/or to have any bonuses removed from your account, please contact our Customer Support Department team before you commence play.
   2. If the bonus you were trying to claim does not appear automatically in your player’s account, please contact our Customer Support team, prior to placing any bets, and the bonus shall be credited for you.
   3. We reserve the right to cancel any amount in excess of the player’s original deposit from a player’s withdrawal if the wagering requirement has not been fulfilled or if the player requested to remove the bonus before the wagering requirements were fulfilled.
   4. Unless stated otherwise in the promotion offer bonuses are only available to players who made at least one successful deposit in their accounts.
   5. In the event that a technical misconfiguration or failure of any kind results in the incorrect number of free spins or an incorrectly added Bonus being placed on your account, we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.
   6. A user is not allowed to register more than one account in the system. This means only one account is allowed to be registered per person, household, family, household address, email address, credit card number, e-wallet account or shared computer environment (example: a library, workplace, fraternity, university or school). Any attempt to try to deceive management by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds.
   7. While making bets to wager any deposit bonus/offer (free or deposit) or bonus credited for free spin winnings, the maximum bet permitted is 10% (min 0.10) of the bonus amount or 5 (eg, 5 EUR, 5 GBP) (the lower amount applies), however if your deposit was with Neteller or Skrill the max bet is 1 (eg, 1 EUR, 1 GBP). Failure to comply with this rule means you are in breach of the deposit bonus/offer terms and We reserve the right to void and remove any winnings. A bet includes any special bet feature, any gamble function or any other type of wagering activity (regardless of its name)
   8. Individual promotions may have additional terms and conditions which will override or contribute to the terms and conditions here stated. Please check carefully all terms and conditions associated with a bonus before taking part. Should the terms and conditions of the individual promotions conflict with the Bonus Policy, the individual promotions terms shall apply.
   9. Regardless of the currency that we advertise or display bonus amounts, the bonus will always be credited according to the currency your account is configured to.
   10. In accordance with the privacy policy, we regularly send promotional emails with bonus offers. You are only eligible for the bonus if you received the email directly from us. You may unsubscribe from receiving promotions by contacting customer support. If We determine that a specific customer did not receive that particular promotion as an intended exclusive targeted recipient that this promotion was sent out to, we will not honour any payout requests from the customer, even if they have met the wagering criteria.
   11. We reserve the right to cancel promotions or bonus offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.
   12. All offers you see in your Daily Picks are available to you because of the current state of your account. Offers can become unavailable before the time has expired due to changes within the account caused by transactions made.
   13. Unless otherwise specified, the minimum deposit to qualify for any deposit bonus is €20 or the equivalent value in any other currency.
   14. Unless stated otherwise if the last bonus received by a player was a free bonus, a deposit needs to be made first before the player is eligible to use any further free bonuses, even if it was marketed to the player. Any breach of this term can result in blocking from future bonuses and/or removing any winnings that might have been the result of the use of any free bonus.
   15. If you receive free money (no deposit bonus/refer a friend bonus/registration bonus etc’) or free spins winnings, unless stated otherwise the maximum amount that you can win or withdraw from it is €100 or two times the bonus amount. The larger amount of the two will be applied. Any winnings greater than the applied amount, including winnings subsequently won from with that money even after any deposit, will be removed from your account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn until the wagering requirements have been met.
   16. A bonus (including the bonus credited from a free spin bonus) is also considered free if your real money balance at the time you were credited the bonus is lower than your most recent deposit.
   17. Any bonus which you redeem shall be subject to this Bonus Policy.
   18. To receive a ‘Refer a Friend’ bonus the referrer must have deposited within the last 7 days.
   19. Free spins are spins which take place that do not reduce funds from your bankroll. For the avoidance of doubt, any mention of Free spins in this bonus policy refers to spins that do not reduce money from your bankroll, regardless of what those free spins are marketed as. This does not include free spins which are a triggered feature within a game.
   20. Bonuses issued at the Casino will be reserved for gameplay on this product and cannot be used for gameplay on any other product (for example betting and poker) we have to offer. In addition, gameplay on any other products rather than the Casino will not be counted towards bonus wagering requirements.
   21. VIP Points redemption to cash is only available for users who have made at least one successful deposit into to their player’s account.
   22. VIP Points redemption to cash is only available for customers who have registered prior 19/03/2017.
   23. Each time you place a wager at QueenVegas, you’ll earn VIP Points. As your VIP Points accumulate, you can redeem them for instant cash in your real money player account. If you have not placed a wager with money in your real balance for a continuous period of thirty (30) days, we will be entitled to remove all VIP Points from your player’s account. Customers from Ukraine, Belarus, Latvia, Russia and Lithuania are not permitted to claim any no deposit offers/free money offers/registration bonus/refer a friend or any other type of offer which can be deemed free
   24. If you receive a Claimable Bonus/Free Spins in conjunction with a deposit offer or purchase Free Spins using your Real Money balance you must claim the Bonus or play with the free spins before playing with your available funds (Real Money and Bonus Balance alike). Failure to comply with this may result in any winnings being removed.
   25. In the case that you are found in breach of the bonus policy all VIP points accrued, and any winnings from those VIP points will be voided. In case you managed to redeem them the value you redeemed will be manually removed.
   26. Unless otherwise stated, any no deposit bonus or no deposit free spins offers will only be granted to players who have validated their email address. In the situation that no deposit free spins or no deposit bonus offers which are mistakenly granted to players who have not validated their email we reserve the right to remove any associated winnings.
   27. Players are allowed to play in any game while having an active bonus. In certain games bonus balance funds are not available to play with and when you open those games you will only see your real balance. To check for the bonus availability, please refer to the information card for each game in the client.
   28. A Pending Bonus is a bonus which will be available for use only after any wagering has been completed. You will see this bonus in your Pending Bonus balance.
   29. A non-cashable bonus is a bonus which, once wagering is completed or the bonus is consumed, will not be added to your real balance regardless of whether there was any bonus amount left when it was consumed. Once the wagering is completed/bonus is consumed, any amount left will be removed from your bonus balance.
   30. A Network Tournament is a tournament which takes place on multiple Casinos during the same days/hours, and has the same name and prizepool. A player is only allowed to participate in a Network Tournament on one Casino. If the same person (which will be determined solely by us) is playing on a Network Tournament on more than one Casino, only the first Casino that was played on will count towards any tournament prize.
   31. Any winnings accrued playing Free Spins offers will be added to your account as a Bonus.
   32. If for any reason you do not manage to claim your bonus/free spins after it was added to your account, please contact the customer support department.
       

       Wagering Requirements

   33. Bonus wagering requirements are displayed as Points to Redeem in the Bonus page in the Personal Area.
   34. Unless stated otherwise in the promotion offer, Bonuses (including winnings from Free Spins) given with a deposit offer carry a wagering requirement of thirty (30) times the total amount, e.g. If you deposit €10 and obtain a €10 bonus, you would have to wager 30 times the aggregate amount, in this case being €20 (deposit + bonus). If a Bonus (including winnings from Free Spins) is not awarded as a part of a deposit offer Or if the total bonus amount (from bonuses and Free Spins winnings) is greater than the deposit amount made to claim the offer, the offer will carry a wagering requirement of sixty (60) times on the bonus amount only.
   35. We have 3 different types of wagering that we apply to our bonuses. Unless otherwise stated the bonus has standard wagering terms. Games that are included within the below wagering groups count towards the wagering requirements of a bonus:
       1. Standard wagering: bets placed in any game except Slots and Scratch games do not count towards the wagering requirements.
       2. Mixed wagering: 10% of bets placed in non-Slots or Scratch games count towards your wagering requirements.
       3. Special Mixed wagering: 50% of bets placed in non-Slots and Scratch games count towards your wagering requirements. Special Mixed wagering is only available on special occasions and to players of certain statuses.
   36. When the bonus is added to your account the amount of wagering required is converted to bonus redeem points. The table below shows how much a player must wager in each currency to earn one bonus point.
       

       	0.5 Points
       EUR	1.00
       GBP	1.00
       USD	1.00
       CAD	1.00
       AUD	1.00
       DKK	10.00
       SEK	10.00
       NOK	10.00
       ZAR	10.00
       RUB	70.00
       THB	50.00

   37. Wagering only counts for one bonus at a time according to the following rules:
       1. If there are bonuses restricted to a specific game or games, wagering will contribute to these bonuses first if that specific game is played.
       2. If multiple bonuses are active with different wagering conditions, the wagering will be applied to the relevant bonus first in date order
       3. If there are two active bonuses with identical conditions, wagering will contribute to the bonuses in date order.
       4. Please note that you will always first wager your real money funds and only when they are fully wagered, you will then start wagering your Bonus Balance.
   38. If a bonus has not been used (turnover requirement met or lost) within 30 days, the bonus amount will be cancelled and removed from your account unless you have a real money balance.
   39. Unless otherwise stated you have up to 24 hours to meet the wagering requirements for Free Bonuses (non-deposit bonus, refer a friend, free spins received for free) before the bonus and any winnings are removed.
   40. In the case that bonus money is wagered and lost, but not all wager requirements were met, the next deposit made to your account, providing you don’t have any open games, will automatically reset the bonus as Consumed and it will not be necessary to complete the remaining wager requirements. If you want to continue your game session and make sure that your bonus gets Consumed, please contact support after your deposit. Any abuse of this in order to avoid completing bonus wagering will result in all winnings being removed, and your deposit potentially being confiscated.
   41. If you have a bonus consumed/cancelled/expired, either by the system or due to your own request, and the wagering was not completed, all your winnings will be removed including any pending/unclaimed winnings from games/promotions you played whilst you had the bonus.

Irregular Play/Fair Play

1. We reserve the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that a customer is participating in irregular play that We, in our sole discretion deems to be abusive, We reserve the right to revoke the entitlement of such a customer to any promotion.
2. We reserve the right to refuse or void a bonus and/or winnings in the event of funds being cancelled or denied or disputed by any payment service or payment provider or by the user himself.
3. We reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play. The wording ‘Irregular play’ may include but is not wholly restricted to any one or more of the following types of play: Low margin betting, equal betting, zero risk bets or hedge betting are considered irregular gaming when done purposely to exploit bonuses. In addition to this, the following are considered irregular playing patterns:
   1. Increasing the balance then changing the gaming pattern significantly (bet, game type, bet structure, etc) in order to complete the wagering requirements for that bonus.
   2. Using any betting system, or placing even money bets on Baccarat and Roulette.
   3. Wagering to meet an award in one currency, and then changing currency to a stronger currency before the award is added to your account.
4. If We suspect a player has or is abusing a bonus offer/s, either on his own or in association with partners, We reserve the right to rescind the bonus or bonuses, void any winnings and close the relevant player/s accounts.
5. If you have a pending withdrawal at the time of claiming a free bonus the casino reserves the right to void all subsequent winnings from that bonus including the bonus amount.
6. Promotions and bonuses are there to reward our valued players – We have zero tolerance policy on bonus abuse and fraudulent activity. We reserve the right to block bonuses from any player who is deemed to be abusing our promotions. If fraudulent activity or abuse is suspected, We reserve the right to remove bonuses and winnings from the account.
7. Fair play means depositing with the intention of playing / risking the funds you deposited with.
8. Bonuses/Free Spins Winnings with zero wagering are subject to Fair Play. Any player that takes advantage of such offers, and attempts to withdraw without adhering to Fair Play, will have all their winnings confiscated and be restricted from taking any future offers.

General Promotion Terms & Conditions

BONUSES

WAGERING REQUIREMENT

BONUS CANCELLATION

ABUSE OF BONUSES

WELCOME PACKAGE

50% BONUS ON 10th DEPOSIT